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  • 1.
    Shahzad, Umar
    et al.
    Malmö University, Faculty of Technology and Society (TS).
    Skirnevskaya, Ksenia
    Malmö University, Faculty of Technology and Society (TS).
    Digital mognad utifrån medarbetarperspektivet i Malmö kommun och faktorer som hindrar digital utveckling: En studie om digital utveckling i Malmö kommun2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this thesis is to analyze Malmö municipality's digitization and the degree of digitalmaturity from the employee perspective. It is important for all public organizations, includingmunicipalities, to identify the degree of digital development in relation to the requirements set bythe state and society. In the essay, three main questions are answered to shed light on what effortsthe municipality has made in recent years to improve digitization, how the employees view thedigital maturity of the organization, what obstacles they identify in the digital development andwhat efforts can be made in the municipality to benefit digital transformation. As a result, wetried to understand which factors benefit and hinder the municipality in its work with digitizationgoals to increase the degree of digital maturity. There can be a big gap between how the workwith the set goals is perceived by those who develop strategies and those who actually are affectedby it. Therefore, in this study we analyzed different groups of employees by conducting qualitativeand quantitative research in order to analyze different perspectives on the problem and therebyidentify the critical elements that potentially affect the gap.

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