Malmö University Publications
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  • 1.
    Brink, Henning
    et al.
    BOW, Osnabrück University, Osnabrück, Germany.
    Packmohr, Sven
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
    Barriers to Digital Transformation in SMEs: A Quantitative Study2023In: Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings / [ed] Rim Jallouli; Mohamed Anis Bach Tobji; Meriam Belkhir; Ana Maria Soares; Beatriz Casais, Springer, 2023, p. 3-17Conference paper (Refereed)
    Abstract [en]

    Digital transformation (DT) is a trending topic in nearly all industries. Enterprises digitalize processes, offer digital services and products, and enhance the customer experience. However, complex barriers hinder the ability of entrepreneurial-oriented small and medium-sized enterprises (SMEs) to advance in digital transformation. Using a questionnaire, we collected and analyzed data on the barriers to digital transformation in SMEs. The data revealed a heterogonous picture of SMEs regarding digital transformation and barriers. Based on 195 completed questionnaires, we demonstrated a significant negative influence of organizational and technical barriers and missing skills on digital transformation success. The identified predictors can explain 58% of the variance in the transformation process based on 195 respondents. We could not demonstrate a significant relationship to digital transformation success for the three additional barrier dimensions individual, lack of standards, and lack of laws. Nevertheless, respondents perceive the existence of a lack of standards and laws as well as individual barriers. Our results indicate that addressing organizational barriers is an excellent way to start a DT journey.

  • 2.
    Brink, Henning
    et al.
    BOW, Osnabrück University, Osnabrück, Germany.
    Packmohr, Sven
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
    Paul, Fynn-Hendrik
    BOW, Osnabrück University, Osnabrück, Germany.
    Overcoming Barriers to Digital Transformation: Development of a Decision Matrix2022In: Software Business: 13th International Conference, ICSOB 2022, Bolzano, Italy, November 8–11, 2022, Proceedings / [ed] Noel Carroll; Anh Nguyen-Duc; Xiaofeng Wang; Viktoria Stray, 2022, p. 67-82Conference paper (Refereed)
    Abstract [en]

    Digital Transformation (DT) impacts industries, non-profit sectors, higher education, and even societies. As connectivity technologies blend with physical assets, modifications in value creation processes are provoked. These modifications may have positive impacts such as higher effectivity, enhanced business models, and improved customer connection. However, realizing a DT is a complex endeavor. Specific properties, so-called barriers, hinder the DT journey. Thus, it is essential to grasp the barriers and indicate ways to overcome them. We develop a decision matrix for overcoming barriers using qualitative data from participants working in different sectors. This work builds upon a pre-study developing a barrier classification and enhances it with specific recommendations such as “define clear DT responsibilities”. Thus, our work takes the development of plain barrier classifications further. From a theoretical perspective, this work contributes to developing hypothetical models of the effects of recommendations to overcome barriers in the future. From a practical perspective, companies can use the recommendations to plan actions to take.

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    Accepted manuscript
  • 3.
    Draxler-Weber, Nicole
    et al.
    Department of Organization and Information Systems, Osnabrück University, Germany.
    Packmohr, Sven
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT). Malmö University, Data Society.
    Brink, Henning
    Department of Organization and Information Systems, Osnabrück University, Germany.
    Barriers to Digital Higher Education Teaching and How to Overcome Them: Lessons Learned during the COVID-19 Pandemic2022In: Education Sciences, E-ISSN 2227-7102, Vol. 12, no 12, p. 1-15, article id 870Article in journal (Refereed)
    Abstract [en]

    The COVID-19 pandemic forced a transition to digital teaching in higher education institutions (HEIs) as it was the only safe method for higher education (HE) teaching during the pandemic. However, this crisis emphasized the barriers students face worldwide. For digital HE teaching to survive in the future, these barriers should be overcome. The present paper aimed to systematically identify these barriers and present recommendations to overcome them. For this purpose, a quantitative survey (n = 369) was conducted with students in three countries, and qualitative student statements were analyzed. Possible countermeasures for corresponding barriers are described, and related stakeholders are identified. Thus, the study provided an overview of recommendations for stakeholders to overcome the barriers. The recommendations to resolve most barriers entail offering hybrid formats, adjusting lecture design, and ensuring proper communication.

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    fulltext
  • 4.
    Mårtensson, Ellen
    et al.
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
    Ström Hylén, Carina
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
    Brink, Henning
    Department of Organization and Information Systems, Osnabrück University, Germany.
    Packmohr, Sven
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
    Evaluating the Impact of Strategies on Students’ Perceptions of Digital Transformation – A Case Study of a Swedish Higher Education Institution2023In: 9th International Conference on Higher Education Advances (HEAd’23) / [ed] Josep Domenech; David Menéndez Álvarez-Hevia; Alicia Martínez-Varea; Rosa M. Llácer-Iglesias; Domenico Brunetto, ITACA - Universitat Politècnica de València, Spain, 2023, p. 1375-1382Conference paper (Refereed)
    Abstract [en]

    Digital transformation (DT) in Higher Education Institutions (HEIs) affects the learning environment with digitally-enhanced teaching methods, student assistance, and administration processes. HEIs develop strategies to exploit the chances offered by DT. Our study investigates the connection between the strategic work of HEIs on DT and how students perceive the results of this work in their daily studies. We applied a case study design on a Swedish HEI to gather our results. Results show that students are somewhat positive about the strategic work but still perceive digitalization as a barrier to collaborating with peers and lecturers. Our research contributes to knowing if the time and effort spent on an HEI’s DT impact the student stakeholder group. By bringing forth ways of improvement, we generate new knowledge about DT processes in HEIs. Thus, we inspire educators and administrators in this industry by putting forward lessons learned and improvements.

    Download full text (pdf)
    fulltext
  • 5.
    Packmohr, Sven
    et al.
    Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
    Paul, Fynn-Hendrik
    BOW, Osnabrück University, 49074, Osnabrück, Germany.
    Brink, Henning
    BOW, Osnabrück University, 49074, Osnabrück, Germany.
    Unpacking Differences in Perceptions of Barriers to Digital Transformation – A Socio-Demographic Analysis2023In: Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings / [ed] Jallouli, R.; Bach Tobji, M.A.; Belkhir, M.; Soares, A.M.; Casais, B., Springer, 2023, p. 33-49Conference paper (Refereed)
    Abstract [en]

    Digital Transformation (DT) is gaining attention in all industries. It also impacted non-profit sectors and higher education. DT evolves when connectivity technologies merge with physical assets, possibly altering value creation processes. These alterations aim to positively impact effectiveness, business models, and customer connection. However, companies face several barriers on their DT journey. It is essential to grasp the properties of these barriers to enable companies to find ways to overcome them. Therefore, we examined existing research on barriers and identified the gap. Using data from interviews and online surveys, our study unpacks the differences in the perception of barriers regarding the categories of company size, responsibility level, and employee age. To generate our results, we used a qualitative content analysis to generate frequencies of 29 barrier characteristics in seven dimensions from 1,436 statements by 525 survey participants. The most prominent barrier dimensions across all categories are Corporate Culture and Structural Mismatch. Together, they account for 35–50% of the total barrier perceptions. Moreover, the barrier characteristic deficient IT infrastructure scores somewhat similarly in all categories, with around 11% on average. Our research contributes to identifying similarities in the different categories and paves the way for higher generalizability.

1 - 5 of 5
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