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  • 1.
    Cowen Forssell, Rebecka
    Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US). Malmö University, Centre for Work Life and Evaluation Studies (CTA).
    Cyberbullying in a boundary blurred working life: Distortion of the private and professional face on social media2019In: Qualitative research in organization and management, ISSN 1746-5648, E-ISSN 1746-5656, Vol. 15, no 2Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose of this paper is to explore what characterizes cyberbullying when it is performed in digital space and in an increasingly boundary blurred working life context. Design/methodology/approach Cyberbullying is explored through the lens of Erving Goffman’s theories on everyday life interaction and social media scholars understanding of social life on the internet today. The empirical material for the study is grounded in eight in-depth interviews with individuals who have been subjected to cyberbullying behavior in their professional life. The interview data were analyzed by means of thematic analysis. Findings Three key themes were identified: spatial interconnectedness, colliding identities and the role of the audience. The empirical data indicate that in order to understand cyberbullying in working life, it is necessary to consider the specific context that emerges with social network sites and blogs. Moreover, this study shows how social network sites tend to blur boundaries between the private and the professional for the targeted individual. Originality/value Cyberbullying in working life is a relatively under-researched area. Most existing research on cyberbullying follows the tradition of face-to-face bullying by addressing the phenomenon with quantitative methods. Given the limited potential of this approach to uncover new and unique features, this study makes an important contribution by exploring cyberbullying with a qualitative approach that provides in-depth understanding of the new situations that emerge when bullying is performed online.

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  • 2.
    Karatuna, Isil
    Kırklareli University.
    Targets’ coping with workplace bullying: a qualitative study2015In: Qualitative research in organization and management, ISSN 1746-5648, E-ISSN 1746-5656, Vol. 10, no 1Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to explore targets’ coping strategies in dealing with workplace bullying and to determine the possible contributing effects of these strategies to the escalation or de-escalation of bullying process. Design/methodology/approach – Based on a qualitative design, 20 self-reported targets were interviewed in-depth and data were analysed using the content analysis method.

    Findings – Five main themes were identified in the targets’ coping with workplace bullying: first, underestimation of the problem – avoidance; second, losing patience – confrontation; third, perceiving threats to personal health – seeking support; fourth, despair – destructive coping; and fifth, giving up – exit. The use of coping strategies both influenced the course of workplace bullying and were affected by the escalating nature of the bullying process itself. The most effective strategies included problem-solving strategies like coping collectively with colleagues, seeking support of managerial staff and filing complaints to management.

    Originality/value – The present study contributed to the workplace bullying research by describing workplace bullying as a process in which targets’ coping strategies and their consequences were evaluated and by providing data in a new national context (Turkey).

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