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Present-ing the user: constructing the persona
Arhus University, Denmark.
Malmö högskola, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
2005 (English)In: Digital Creativity, ISSN 1462-6268, E-ISSN 1744-3806, Vol. 16, no 4, p. 231-243Article in journal (Refereed) Published
Abstract [en]

During the last few years personas has become an established design technique within the IT-design field. Using personas has proven itself as a valuable approach for designers to switch between a developer's perspective and a user's perspectivein the design process. The technique is claimed to help designers in keeping a clear focus and shaping a consistent user-interface by making ‘the user’ present in the design work. In this paper we report on a number of projects where we have elaborated on the persona approach for collaborative design. With the goalof creating ‘user presence’ in the design process, we have developed an approach building on a combination of ethnographic exploration, participatory inquiry, and collaborative design. This paper carries two interrelated points: the grounding of personasin existing practice; and the notion that ‘the user’ is created as an ongoing process throughout the design work.

Place, publisher, year, edition, pages
Routledge, 2005. Vol. 16, no 4, p. 231-243
Keywords [en]
Concept design, ethnography, interaction design, interdisciplinary design, participatory design, process improvement, user-centred design
National Category
Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:mau:diva-66223DOI: 10.1080/14626260500476606ISI: 000234501100004Scopus ID: 2-s2.0-33645638201OAI: oai:DiVA.org:mau-66223DiVA, id: diva2:1842860
Available from: 2013-12-19 Created: 2024-03-06 Last updated: 2025-02-18Bibliographically approved
In thesis
1. Participatory inquiry: Collaborative Design
Open this publication in new window or tab >>Participatory inquiry: Collaborative Design
2005 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This dissertation focuses on design sessions in which users and stakeholders participate. It demonstrates how material from field studies can be used in exploratory design sessions. The emphasis is on the staging and realization of experiments with ‘possible futures’.Using a design perspective I have worked with how field studies can contribute to design processes in which many parties collaborate. With a starting point in collaborative ‘sketching’ and creation of scenarios I have striven to create a meaningful way for design teams to adopt a practice perspective. The dissertation shows that there need not be any opposition between exploring ‘what is’ and envisioning ‘what can be’.The increase of computer technology in everyday life and the development making information technology become an integrated part of more and more everyday products has given rise to a need to find new ways of working in the process of designing. If it was ever possible to work in an isolated way on either digital or physical technology, this is no longer the case since development requires collaboration over these borders. In the same way, IT plays an increasing significant role in people’s everyday lives. User focus and user involvement have become commonplace. This calls for new ways of organizing the design process. The present dissertation meets this problem. I have participated in four projects in which exploring users everyday practices has become a meaningfuldesign activity and a foundation for collaboration.The purpose of this dissertation is to shed light on the possibilities and the advantages offered by working design oriented with material from field studies. Furthermore, it strives to show how design sessions can be organized and carried out on a practical level and exemplifies with concrete projects. Special emphasis is given to the creation of and the inquiry into design material and the development and use of design games.

Place, publisher, year, edition, pages
Blekinge Institute of Technology, 2005. p. 249
Series
Blekinge Institute of Technology Dissertation Series, ISSN 1650-2159 ; 1
Keywords
Design informed by ethnography, Work practice based design, Participatory inquiry, Collaborative design, Design games, Interaction Design, Human Computer Interaction, Participatory Design
National Category
Media and Communications
Identifiers
urn:nbn:se:mau:diva-7430 (URN)1186 (Local ID)91-7295-054-4 (ISBN)1186 (Archive number)1186 (OAI)
Note

Paper I, III, IV and V in dissertation as manuscripts.

Available from: 2020-02-28 Created: 2020-02-28 Last updated: 2025-02-07Bibliographically approved

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Johansson, Martin

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