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The Digital Economy and the Underserved: Assessing the Inclusion Potential of Remote Work for Refugees
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
2022 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This research investigates if remote work can be a solution toward a sustainable livelihood for vulnerable individuals or social groups, with a specific focus on refugees. From a literature analysis and the conclusions summarized from relevant live events, netnography research was put in place in order to analyze the digital presence and web-based discussion around this topic. In addition, six interviews were conducted: two with leading representatives of NGOs to compare totally different approaches when working with refugee populations, and four with international refugees, in order to add qualitative depth and relevance to the research. The main conclusions are the necessity of an individualized and participatory approach toward vulnerable individuals, a need for advocacy for a legislative framework that facilitates financial inclusion, the right to (remote) work and a dramatic change of narrative around refugees. It is also essential to fight discriminatory disadvantage and adverse digital incorporation. The two revolutionary game-changers are to engage in discussions with representatives of the private sector to educate them and make them consider refugees as valuable as any other untapped talent pool and to continue fostering fruitful collaborative partnerships among NGOs that work in the digital sphere.

Place, publisher, year, edition, pages
2022. , p. 87
Keywords [en]
remote work, refugees
National Category
Social Sciences Media and Communications
Identifiers
URN: urn:nbn:se:mau:diva-55268OAI: oai:DiVA.org:mau-55268DiVA, id: diva2:1700884
Educational program
KS K3 Communication for development
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Available from: 2022-10-04 Created: 2022-10-03 Last updated: 2025-01-31Bibliographically approved

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