Library electronic resource management involves administering several complex workflows. The authors share their experiences as librarians at Malmö University, Sweden, in participating in a system development project for the Electronic Resource Management System ROAM, from initial discussions to implementation. An awareness of internal and external processes grounded in Techniques for Electronic Resource Management Systems (TERMS) proved to be essential in guiding the various implementation stages. Future challenges for ROAM are considered, mainly concerning integrations with other systems and usage statistics.