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Expatriate humanitarians working in displacement crises - A mixed-method research of occupational stress and impacts of job performance
Malmö University, Faculty of Culture and Society (KS).
2019 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This study looks to contribute to not only identifying stressors experienced in the humanitarian context of working in displacement emergencies, but also how these stressors affect job performance outcomes of Stand-by Roster deployees specifically. With a pragmatist approach, the thesis uses a mixed-methods research design to investigate the research questions at hand by analyzing initial quantitative mission surveys, further supported by and expanded upon by the qualitative follow-up interviews with deployees. The results show that stressors identified by expatriate humanitarian workers align with those categorized by Cavanaugh et al.’s Challenge-Hindrance Stressor Framework including both challenge stressors (i.e. workload pressures) and hindrance stressors (i.e. role ambiguity, colleague behavior, resource inadequacy). Results also identified additional work-related stressors outside of this theoretical framework. Refuting what was originally proposed as a hindrance stressor for the purpose of this thesis, findings determined security risk stress as a challenge stressor instead. Stress related to short-term contracts remain inconclusive as a hindrance or challenge stressor. Findings also confirmed feelings of commitment as well as public service motivation acting as mediators.

Place, publisher, year, edition, pages
Malmö universitet/Kultur och samhälle , 2019. , p. 64
Keywords [en]
occupational stress, job performance, challenge-hindrance, expatriate humanitarian, public service motivation
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mau:diva-22085Local ID: 28855OAI: oai:DiVA.org:mau-22085DiVA, id: diva2:1482005
External cooperation
Danish Refugee Council
Educational program
KS GPS International Migration and Ethnic Relations
Supervisors
Examiners
Available from: 2020-10-27 Created: 2020-10-27Bibliographically approved

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  • apa
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