Communicating Antibiotic Resistance to the Public: How effective was Public Health England’s 2018 ‘Keep Antibiotics Working’ campaign TV advertisement at increasing public understanding of antibiotic resistance and motivating a change in antibiotic seeking behaviours?
2019 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE credits
Student thesis
Abstract [en]
Antibiotic resistance is one of the greatest global threats we face today. Human overuse of
antibiotics is a contributing factor and major behaviour change around antibiotic
consumption is needed, but several challenges exist in communicating antibiotic resistance
to the public. In 2018 the UK Government relaunched a national television advertisement as
part of the ‘Keep Antibiotics Working’ campaign which aimed to raise awareness of antibiotic
resistance and reduce public demand for antibiotics. This study evaluates what role the
framing of antibiotic resistance in the advertisement played in increasing public
understanding of antibiotic resistance and motivating behaviour change. The study is
grounded in behaviour change and health communication theory from the field of
Communication for Development, and health and social psychology theory, reflecting the
need for multidisciplinary approaches to addressing antibiotic resistance. A textual analysis
identified how the issue was framed in the advertisement and surveys and interviews were
conducted with members of the target audience groups to analyse what effect the
advertisement had on their understanding of, and attitude towards antibiotic resistance.
The findings show that the framing of antibiotic resistance in the TV advertisement led to an
increase in misunderstandings of what becomes resistant to antibiotics. The advertisement
was helpful in highlighting the vulnerability of antibiotics and for creating a new social norm
around being a responsible antibiotic user, however was interpreted as childish by
participants. It did not communicate the severity of antibiotic resistance or specific risk of
antibiotic overuse to the audience, or accurately reflect the audience’s existing knowledge of
antibiotic resistance and current behaviours. As the severity of antibiotic resistance was not
conveyed, the advertisement did not motivate a change in antibiotic seeking behaviours or
attitude amongst the majority of participants. The findings did highlight knowledge gaps
amongst study participants including the importance of completing a course of antibiotics as
prescribed, and that it is the bacteria itself, not the person, that develops resistance, and
hopes this research can inform the development of future campaigns.
Place, publisher, year, edition, pages
Malmö universitet/Kultur och samhälle , 2019. , p. 60
Keywords [en]
Antibiotic resistance, health communication, behaviour change, Communication for Development, Keep Antibiotics Working campaign, antimicrobial resistance, communication campaign, evaluation
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mau:diva-21079Local ID: 28314OAI: oai:DiVA.org:mau-21079DiVA, id: diva2:1480983
Educational program
KS K3 Communication for development
Supervisors
Examiners
2020-10-272020-10-27Bibliographically approved