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Unwrapping Cobol: Lessons in Crisis Computing
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
2020 (English)Doctoral thesis, monograph (Other academic)
Abstract [en]

By engaging with COBOL, a detested and would-be obsolete programming language, the dark sides of automation are examined in this thesis: hidden workforces and computational infrastructures that are, in reality, central to the execution and maintenance of global economic and informational flows. Frictions within these flows are made more visible in moments of crisis when asymmetrical power structures are surfaced, as demonstrated in an analysis of the infamous Y2K Bug, its connection to the outsourcing boom in India and the legacy of COBOL. Further, Crisis Computing is proposed as a concept to develop a critical analytical tool focusing on the entangled manifestations of execution, crisis, and maintenance. With COBOL as a case in point for this entanglement, the thesis is structured in a series of lessons reflecting the author’s own method of artistic research as learning and reflecting on and in this neglected language. Ultimately, the lessons demand nothing less than a reconsideration of interaction design. Interaction design should encompass not only user interaction, but also the interactions taking place behind the scenes, at the back-ends and back-back-ends of automated systems. Automation is shown to have a continuous need to be maintained and sustained, an ongoing process of avoiding break-down or any cessation in automating. Hence “Crisis Computing.” The thesis “unwraps” COBOL as Crisis Computing by focusing on three intersecting concepts: execution, maintenance, and crisis. The analysis is necessarily intersectional because of the multi-level nature of the keeping up of appearances within Crisis Computing. Accordingly, rather than focusing on human labor in itself, there is a turn to intersecting and multidirectional power structures reflected in the entanglement of underlying material conditions, technological infrastructures, histories, socio-economic, geo-political, and cultural aspects in which such back-back-end human labor is embedded.

Place, publisher, year, edition, pages
Malmö: Malmö universitet, 2020.
Series
School of Arts and Communication Dissertation Series
Keywords [en]
Crisis, Execution, Maintenance, Cobol, Automation, Global Flows, Y2K, Human Factor, Outsourcing, Development, Legacy Systems, Programming Languages, History of Computing, HCI, Software Wrapping, Postcolonial Studies, Diffraction, Broken world thinking, Grace Hopper, Media Archaeology, Debugging, Zombie Media, Obsolescence, Technological Development, Unsettling Ontologies, Fourth Industrial Revolution, Artificial Intelligence
National Category
Humanities and the Arts
Research subject
Interaktionsdesign
Identifiers
URN: urn:nbn:se:mau:diva-17847DOI: 10.24834/isbn.9789178771165ISBN: 978-91-7877-115-8 (print)ISBN: 978-91-7877-116-5 (electronic)OAI: oai:DiVA.org:mau-17847DiVA, id: diva2:1455515
Public defence
2020-09-04, Orkanen, hörsal D138, Nordenskiöldsgatan 10, 211 19 Malmö, Sweden, Malmö, 15:15 (English)
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Note

The publication can be read from two directions, one containing the traditional thesis and the other a performance lecture on the same topic.The book is primarily designed for print and can be easily turned in order to be read both ways. For the electronic version, the reader must rotate the file in the pdf reader for the same effect.

Available from: 2020-08-13 Created: 2020-07-27 Last updated: 2020-08-31Bibliographically approved

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Ritasdatter, Linda Hilfling
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