Malmö University Publications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Experimentation growth: Evolving trustworthy A/B testing capabilities in online software companies
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0003-4908-2708
Outreach.io, Seattle, WA, USA.
Skyscanner, Edinburgh, Scotland, UK.
BOOKING.COM, Amsterdam, Netherlands.
Show others and affiliations
2018 (English)In: Journal of Software: Evolution and Process, ISSN 2047-7473, E-ISSN 2047-7481, Vol. 30, no 12, article id e2113Article in journal (Refereed) Published
Abstract [en]

Companies need to know how much value their ideas deliver to customers. One of the most powerful ways to accurately measure this is by conducting online controlled experiments (OCEs). To run experiments, however, companies need to develop strong experimentation practices as well as align their organization and culture to experimentation. The main objective of this paper is to demonstrate how to run OCEs at large scale using the experience of companies that succeeded in scaling. Based on case study research at Microsoft, Booking.com, Skyscanner, and Intuit, we present our main contribution—The Experiment Growth Model. This four‐stage model addresses the seven critical aspects of experimentation and can help companies to transform their organizations into learning laboratories where new ideas can be tested with scientific accuracy. Ultimately, this should lead to better products and services.

Place, publisher, year, edition, pages
John Wiley & Sons, 2018. Vol. 30, no 12, article id e2113
Keywords [en]
A/B testing, case study, experimentation growth model, online controlled experimentation
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:mau:diva-2625DOI: 10.1002/smr.2113ISI: 000453027700002Scopus ID: 2-s2.0-85057183657Local ID: 28039OAI: oai:DiVA.org:mau-2625DiVA, id: diva2:1399388
Available from: 2020-02-27 Created: 2020-02-27 Last updated: 2024-04-04Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Fabijan, AleksanderOlsson Holmström, Helena

Search in DiVA

By author/editor
Fabijan, AleksanderOlsson Holmström, Helena
By organisation
Department of Computer Science and Media Technology (DVMT)
In the same journal
Journal of Software: Evolution and Process
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 225 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf