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Application of Large Language Models in Product Management: A Systematic Literature Review
Department of Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, Netherlands.ORCID iD: 0009-0008-4240-8078
Department of Computer Science and Engineering, Chalmers University of Technology, Gothenburg, Sweden.ORCID iD: 0000-0003-2854-722X
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-7700-1816
2026 (English)In: Product-Focused Software Process Improvement: 26th International Conference, PROFES 2025, Salerno, Italy, December 1–3, 2025, Proceedings / [ed] Giuseppe Scanniello; Valentina Lenarduzzi; Simone Romano; Sira Vegas; Rita Francese, Springer Science and Business Media Deutschland GmbH , 2026, Vol. 16361 LNCS, p. 319-333Conference paper, Published paper (Refereed)
Abstract [en]

This systematic literature review analyzes how Generative AI (GenAI), specifically Large Language Models (LLMs), impacts Software Product Management (SPM). Based on recent studies, our analysis reveals that current research is in a nascent, experimental phase, focusing on task-level applications like requirements engineering and user persona generation, which show potential for efficiency gains. However, the field suffers from critical limitations, including a lack of methodological standardization, an over-reliance on a narrow range of LLMs like ChatGPT, and a focus on superficial efficiency metrics over measures of product success. We conclude that while LLMs show promise for discrete PM tasks, their true transformative potential lies in integrated, workflow-centric systems. This paper provides a baseline of the current research and calls for a more rigorous, impact-focused agenda for future studies.

Place, publisher, year, edition, pages
Springer Science and Business Media Deutschland GmbH , 2026. Vol. 16361 LNCS, p. 319-333
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 16361
Keywords [en]
Generative Artificial Intelligence, Product Management, Software Engineering, Systematic Literature Review
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:mau:diva-81032DOI: 10.1007/978-3-032-12089-2_20ISI: 001718768800020Scopus ID: 2-s2.0-105023304453ISBN: 9783032120885 (print)ISBN: 9783032120892 (electronic)OAI: oai:DiVA.org:mau-81032DiVA, id: diva2:2019598
Conference
26th International Conference on Product-Focused Software Process Improvement, PROFES 2025, 01-03 Dec 2025, Salerno, Italy
Available from: 2025-12-08 Created: 2025-12-08 Last updated: 2026-04-20Bibliographically approved

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Olsson, Helena Holmström

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