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Exploring Travelers' Brand Personalities on Social Media
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT). Malmö University, Sustainable Digitalisation Research Centre (SDRC).ORCID iD: 0000-0002-3488-708X
2026 (English)In: Digital Economy. Emerging Technologies and Business Innovation: 10th International Conference on Digital Economy, ICDEc 2025, Tunis, Tunisia, May 15–17, 2025, Proceedings / [ed] Rim Jallouli, Mohamed Anis Bach Tobji, Nessrine Omrani, Ilyes Jenhani, Springer Nature , 2026, p. 129-139Conference paper, Published paper (Refereed)
Abstract [en]

Social Media has changed how individuals share experiences, especially regarding their travels. Instagram is one of the most prominent social media platforms, and it is popular due to its focus on visually appealing content. This study explores how backpackers in Costa Rica share their experiences on Instagram. Ten backpacking respondents were interviewed on-site in Costa Rica to achieve this exploration. The data was analyzed using the well-established brand personality framework. The leading brand personality dimensions were excitement, sincerity, and ruggedness. While excitement and ruggedness are context-bound, sincerity is a more generic dimension. Destination managers can use these results to evaluate how they best connect their destinations to these dimensions. Congruent management can enhance travelers’ sharing and engagement with their audience on social media.

Place, publisher, year, edition, pages
Springer Nature , 2026. p. 129-139
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 560
Keywords [en]
Brand Personality, Social Media, Tourism
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mau:diva-81022DOI: 10.1007/978-3-032-08603-7_9Scopus ID: 2-s2.0-105022914715ISBN: 9783032086020 (print)ISBN: 9783032086037 (electronic)OAI: oai:DiVA.org:mau-81022DiVA, id: diva2:2019588
Conference
10th International Conference on Digital Economy, ICDEc 2025, 15-17 May 2025, Tunis, Tunisia
Available from: 2025-12-08 Created: 2025-12-08 Last updated: 2026-03-10Bibliographically approved

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Packmohr, Sven

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