The aim of this study was to explore the experience of working with women exposed to intimate partner violence (IPV) and the support systems available to those subjected to IPV through the perspective of eight Swedish social workers in different municipalities. This was done through the theoretical framework of Micheal Lipsky's theory about street-level bureaucrats, as well as discretion. In order to determine this, qualitative data was collected through semi-structured interviews, which allowed participants the freedom to express their experiences and reflections in a more detailed manner. The findings revealed that opinions on the effectiveness of the support system varied across different municipalities. Even though IPV is recognized as a widespread issue across society, and not a new problem at that, many social services in Swedish municipalities lack the necessary resources and strategies to adequately address the needs of women exposed to IPV. The overwhelming opinion among the eight interviewed working professionals was that the support system exhibits deficiencies in different areas, including collaboration with other government agencies. Furthermore, this study highlighted that despite growing awareness of IPV as a social problem, there seems to be an inconsistent approach in the application of resources in the support system, as well as inconsistent levels of support when comparing municipalities. This lack of consistency poses a challenge in ensuring that all women who need help receive the same level of support. In conclusion, while the experiences and opinions of the interviewees differed in some aspects, a common viewpoint among some of the interviewees emerged: the existing support system is insufficient and requires improvement in order to meet the needs of women experiencing IPV. The study suggests that reforms are necessary to develop a more efficient, accessible and consistent support system that can keep up with the fast-paced changes in society.