Malmö University Publications
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"Det handlade inte om kostnad, utan om vad som var bäst för dem.": Döva- och hörselskadade personers upplevelser av dövkompetens inom människobehandlande organisationer
Malmö University, Faculty of Health and Society (HS), Department of Social Work (SA).
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
“It is not about the cost, but about what is most efficient for them” : A study of culturally responsive organizations for the deaf and hard of hearing in the Swedish public sector (English)
Abstract [en]

This degree project has enquired about the experiences of deaf and hearing-impaired people in Sweden, in the context of cultural awareness within public sector organizations. The aim of the study was to find out if professionals within the public sector are culturally sensitive towards d/Deaf people and if the cultural, as well as the minority rights are considered by professionals who have d/Deaf clients.Initially, the data was planned to be collected through semi-structured qualitative interviews, however this method had to be changed as there were various difficulties in recruiting sign language interpreters. Therefore, the method of data collection for this study had to be adapted to the circumstances and an online survey with 25 open questions was created instead. This shift allowed participants to express their experiences and perceptions in writing.The results of the study suggest that the degree of cultural sensitivity among professionals within public sector organizations is varied, according to the experiences shared by the study participants. These findings offer small, but meaningful insights into the realities experienced by d/Deaf people in Sweden and into the practices of public sector professionals which may require adjustments based on the negative experiences expressed by most of the participants. This study and its findings present areas which may benefit from further studies in regard to maintaining a culturally responsive environment for all people within the organizations of the Swedish public sector.

Place, publisher, year, edition, pages
2024. , p. 41
Keywords [en]
deaf, cultural awareness, Swedish public sector, sign language, minority rights
National Category
Social Work
Identifiers
URN: urn:nbn:se:mau:diva-68352OAI: oai:DiVA.org:mau-68352DiVA, id: diva2:1866029
Educational program
HS Socionomutbildning
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Examiners
Available from: 2024-06-11 Created: 2024-06-05 Last updated: 2024-06-11Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • Other style
More styles
Language
  • de-DE
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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