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Design Principles for Interactive and Reflective Journaling with AI
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
Malmö University, Internet of Things and People (IOTAP). Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).ORCID iD: 0000-0003-1852-3937
2023 (English)In: Intelligent Computing: Proceedings of the 2023 Computing Conference, Volume 2 / [ed] Kohei Arai, 2023, p. 62-81Conference paper, Published paper (Refereed)
Abstract [en]

Designing for reflection and journaling have been prominent research areas in HCI and Interaction Design. However, designing for the experience of journaling that is supported by conversations with AI–Conversational Agent (CA)–to foster reflection seems to be a relatively unexplored area. Furthermore, while there are an abundant number of general guidelines and design principles for designing human-AI interactions, a set of guidelines for designing an interactive and reflective journaling experience with AI is lacking. This paper is a first attempt to address that need. We present the result of a qualitative user study on interactive and reflective journaling. We were interested in attending to our participants’ experiences and finding out their needs regarding the interactive journaling experience with CA. The user needs then were translated to design requirements and thereafter to themes or design principles. Some of our findings suggest that one of the important factors in journaling is the personal aesthetics of writing, by using carefully selected personal tools, specific materiality and interactions. Further, the flow of writing is considered sacred, hence it is almost like an untouchable, reflective ritualistic flow. Reflecting on the findings, we believe the outcome of this study can create opportunities for designing for human-AI interactions that are generative and reflective for activities that require such qualities, such as journaling or creativity.

Place, publisher, year, edition, pages
2023. p. 62-81
Series
Lecture Notes in Networks and Systems, ISSN 2367-3370, E-ISSN 2367-3389 ; 739
Keywords [en]
Journaling, Reflection, Interaction Design, Human-AI Interaction, Conversational Design
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:mau:diva-64252DOI: 10.1007/978-3-031-37963-5_6Scopus ID: 2-s2.0-85172268760ISBN: 978-3-031-37962-8 (print)ISBN: 978-3-031-37963-5 (electronic)OAI: oai:DiVA.org:mau-64252DiVA, id: diva2:1818662
Conference
SAI 2023 Computing Conference, 13-14 July London, United Kingdom
Available from: 2023-12-11 Created: 2023-12-11 Last updated: 2023-12-11Bibliographically approved

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Ghajargar, Maliheh

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