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Evaluating the Impact of Strategies on Students’ Perceptions of Digital Transformation – A Case Study of a Swedish Higher Education Institution
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
Department of Organization and Information Systems, Osnabrück University, Germany.ORCID iD: 0000-0003-4426-1790
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-3488-708X
2023 (English)In: 9th International Conference on Higher Education Advances (HEAd’23) / [ed] Josep Domenech; David Menéndez Álvarez-Hevia; Alicia Martínez-Varea; Rosa M. Llácer-Iglesias; Domenico Brunetto, ITACA - Universitat Politècnica de València, Spain, 2023, p. 1375-1382Conference paper, Published paper (Refereed)
Abstract [en]

Digital transformation (DT) in Higher Education Institutions (HEIs) affects the learning environment with digitally-enhanced teaching methods, student assistance, and administration processes. HEIs develop strategies to exploit the chances offered by DT. Our study investigates the connection between the strategic work of HEIs on DT and how students perceive the results of this work in their daily studies. We applied a case study design on a Swedish HEI to gather our results. Results show that students are somewhat positive about the strategic work but still perceive digitalization as a barrier to collaborating with peers and lecturers. Our research contributes to knowing if the time and effort spent on an HEI’s DT impact the student stakeholder group. By bringing forth ways of improvement, we generate new knowledge about DT processes in HEIs. Thus, we inspire educators and administrators in this industry by putting forward lessons learned and improvements.

Place, publisher, year, edition, pages
ITACA - Universitat Politècnica de València, Spain, 2023. p. 1375-1382
Series
International Conference on Higher Education Advances, E-ISSN 2603-5871
Keywords [en]
Higher education, digital transformation, strategy, students’ perception, case study
National Category
Information Systems, Social aspects
Research subject
Organisational studies
Identifiers
URN: urn:nbn:se:mau:diva-62060DOI: 10.4995/head23.2023.16240Scopus ID: 2-s2.0-85173962362ISBN: 978-84-1396-085-2 (print)OAI: oai:DiVA.org:mau-62060DiVA, id: diva2:1790421
Conference
9th International Conference on Higher Education Advances (HEAd'23), June 19-22, Valencia Spain
Available from: 2023-08-22 Created: 2023-08-22 Last updated: 2024-02-05Bibliographically approved

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Ström Hylén, CarinaPackmohr, Sven

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Ström Hylén, CarinaBrink, HenningPackmohr, Sven
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