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Design in the public sector: Nurturing reflexivity and learning
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).ORCID iD: 0000-0002-2775-7076
VA Syd, Malmö, Sweden.
RISE, Research Institutes of Sweden, Borås, Sweden.
2022 (English)In: The Design Journal, ISSN 1460-6925, E-ISSN 1756-3062, Vol. 25, no 2, p. 225-242Article in journal (Refereed) Published
Abstract [en]

It has been highlighted how design engagement with the public sector risks being either irrelevant or instrumental to technocratic agendas due to a lack of understanding of the public sector’s nature. Based on the idea of public sector innovation as a matter of learning and adaptation for continuous improvement, this article looks at how participatory design approaches can be used to drive co-learning processes within the public sector, namely, collaborative learning processes about institutional aspects. It reflects on the authors’ engagement within a Swedish public organisation that relied on traditional design processes and co-learning processes. By analysing these processes, the article highlights how design as problem framing, by supporting collaborative reflexivity, can be a fruitful way to engage with institutional aspect.

Place, publisher, year, edition, pages
Taylor & Francis, 2022. Vol. 25, no 2, p. 225-242
Keywords [en]
design in the public sector, public sector innovation, participatory design, co-learning, design as problem framing, institutionalism
National Category
Design
Research subject
Interaktionsdesign; Organisational studies; Sustainable studies
Identifiers
URN: urn:nbn:se:mau:diva-50482DOI: 10.1080/14606925.2022.2042100ISI: 000765604200001Scopus ID: 2-s2.0-85126116972OAI: oai:DiVA.org:mau-50482DiVA, id: diva2:1642921
Funder
Vinnova, 2015-02753Vinnova, 4220697Available from: 2022-03-08 Created: 2022-03-08 Last updated: 2025-02-24Bibliographically approved

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Seravalli, Anna

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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More styles
Language
  • de-DE
  • en-GB
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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