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Organisatoriska aspekters koppling till teknisk skuld: En fallstudie om hur balansen av organisatoriska aspekter kan understödja kontrasterande perspektiv och påverka teknisk skuld
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT). Malmö Universitet.
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 13 HE creditsStudent thesisAlternative title
Organizational aspects connection to technical debt : A case study on how balance of organizational aspects can support contrasting perspectives and affect technical debt (English)
Abstract [sv]

Digitaliseringen har inneburit en tilltagande komplexitet i organisationer, vilket föranlett skapandet av begreppet teknisk skuld. Likväl som organisationer försätter sig i ekonomiska skulder försätter sig organisationer i tekniska skulder. Tidigare forskning inom teknisk skuld visar på ett kunskapsgap gällande organisationsteoretiska aspekters eventuella påverkan på teknisk skuld. Baserat på detta så syftar studien till att undersöka antagandet gällande kontrasterande perspektiv på teknisk skuld mellan kommersiellt styrda och tekniskt styrda organisatoriska enheter. För att sedan utforska huruvida balansen av organisatoriska aspekter mellan enheter kan understödja en viss typ perspektiv och därmed inverka på organisationens faktiska ageranden, avvägningar och vägval i relation till teknisk skuld. Undersökningen grundas i en kvalitativ fallstudie där åtta intervjuer i fyra mjukvaruutvecklande organisationer genomförts. Studien visar på att perspektiven mellan enheter i denna undersökning skiljer sig åt en aning men att detta inte påverkar teknisk skuld i någon större utsträckning. Detta tack vare ömsesidig förståelse, god kommunikation, samsyn genom överordnade mål samt balans mellan makt och kultur. Kommersiella krafter tycks besitta något mer makt men undersökta bolag har samtidigt vägt upp detta genom en tydligt teknikfokuserad kultur. Vilket kan få organisationer att, om något, balansera en aning mer åt ett fokus på framtida hållbarhet och därmed gå miste om nutida affärsmöjligheter genom att undgå ett mer flexibelt och tillåtande förhållningssätt till teknisk skuld.

Abstract [en]

Digitization has meant an increasing complexity in organizations, which has led to the creation of the concept of technical debt. Just as organizations incur financial debts the organizations incur technical debts. Previous research in technical debt sheds light on a knowledge gap regarding organizational aspects, which influence technical debt. Based on this, the study aims to examine the assumption regarding contrasting views on technical debt between commercially controlled and technically controlled organizational units. To then explore whether the balance of organizational aspects between units can support a certain type of perspective and thereby influence the organization's actual actions, trade-offs and decision-making in relation to technical debt. The study was created through a qualitative case study where eight interviews were conducted in four software developing organizations. The study shows that the perspectives between units in this survey differ slightly, but that this does not affect technical debt to any great extent. This thanks to mutual understanding, good communication, consensus through overriding goals and a balance between power and culture. Commercial forces seem to possess somewhat more power, but surveyed companies have at the same time offset this through a clear product- and technology-focused culture. Which may cause organizations to, if anything, balance a little bit more on future sustainability and thus miss out on current business opportunities by avoiding a more flexible and permissive approach to technical debt.

Place, publisher, year, edition, pages
2021. , p. 36
Keywords [en]
Technical debt, commercially controlled unit, technically controlled unit, communication, culture, consensus, power, ambidexterity, exploit, explore, productification, opportunity loss
Keywords [sv]
Teknisk skuld, kommersiellt styrd enhet, tekniskt styrd enhet, kommunikation, kultur, samsyn, makt, ambidexteritet, exploit, explore, produktifiering, opportunity loss
National Category
Engineering and Technology Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:mau:diva-44439OAI: oai:DiVA.org:mau-44439DiVA, id: diva2:1575946
Educational program
TS IT och ekonomi
Supervisors
Examiners
Available from: 2021-07-01 Created: 2021-06-30 Last updated: 2021-07-01Bibliographically approved

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