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Unboxing The Algorithm: Understandability And Algorithmic Experience In Intelligent Music Recommendation Systems
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
2021 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

After decades of black-boxing the existence of algorithms in technologies of daily need, users lack confidence in handling them. This thesis study investigates the use situation of intelligent music recommendation systems and explores how understandability as a principle drawn from sociology, design, and computing can enhance the algorithmic experience. In a Research-Through-Design approach, the project conducted focus user sessions and an expert interview to explore first-hand insights. The analysis showed that users had limited mental models so far but brought curiosity to learn. Explorative prototyping revealed that explanations could improve the algorithmic experience in music recommendation systems. Users could comprehend information the best when it was easy to access and digest, directly related to user behavior, and gave control to correct the algorithm. Concluding, trusting users with more transparent handling of algorithmic workings might make authentic recommendations from intelligent systems applicable in the long run.

Place, publisher, year, edition, pages
2021. , p. 49
Keywords [en]
algorithmic experience, music recommendation systems, transparency, interaction design, machine learning, music streaming
National Category
Interaction Technologies Information Systems, Social aspects Social Sciences Interdisciplinary
Identifiers
URN: urn:nbn:se:mau:diva-43841OAI: oai:DiVA.org:mau-43841DiVA, id: diva2:1572049
Educational program
KS K3 Interaction Design (master)
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Available from: 2021-07-15 Created: 2021-06-23 Last updated: 2021-07-15Bibliographically approved

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Schröder, Anna Marie
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf