Publikationer från Malmö universitet
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Simulation-based Business Process Evaluation in Home Health Care Logistics Management
Malmö universitet, Internet of Things and People (IOTAP). Malmö universitet, Fakulteten för teknik och samhälle (TS), Institutionen för datavetenskap och medieteknik (DVMT).ORCID-id: 0000-0002-8209-0921
Trier University, Germany.
Trier University, Germany.
Trier University, Germany.
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2020 (Engelska)Ingår i: Information and Communication Technologies for Ageing Well and e-Health: Proceedings of the 6th international conference on information and communication technologies for ageing well and e-health (ict4awe) / [ed] Martina Ziefle ; Nick Guldemond ;Leszek A. Maciaszek, Cham: Springer Publishing Company, 2020, Vol. 1387Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Home health care (HHC) providers face an increasing demand in care services, while the labor market only offers a limited number of professionals. To cope with this challenge from a HHC provider’s perspective, available resources must be deployed efficiently taking into account individual human needs and desires of employees as well as customers. On the one hand, corresponding strategic management questions arise, e.g., distribution or relocation of establishments or expansion of the vehicle fleet. On the other hand, logistical challenges such as the flexible and robust planning and scheduling of HHC service provision must be addressed by operational HHC management. This paper targets both perspectives by providing an integrated simulation-based framework for the evaluation of different business processes. Methods from Agent-based Simulation, Dynamic Microsimulation, and (Distributed) Artificial Intelligence are combined to investigate HHC service provision and to support practical decision-making. The presented approach aims to facilitate the reasonable development of the HHC provider’s organization to ensure the sustainable delivery of required medical care.

Ort, förlag, år, upplaga, sidor
Cham: Springer Publishing Company, 2020. Vol. 1387
Serie
Communications in Computer and Information Science, ISSN 1865-0929, E-ISSN 1865-0937
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Identifikatorer
URN: urn:nbn:se:mau:diva-37534DOI: 10.5220/0009348902260235ISI: 000615961300025ISBN: 978-989-758-420-6 (digital)OAI: oai:DiVA.org:mau-37534DiVA, id: diva2:1508957
Konferens
6th International Conference on Information and Communication Technologies for Ageing Well and e-Health
Tillgänglig från: 2020-12-11 Skapad: 2020-12-11 Senast uppdaterad: 2022-07-27Bibliografiskt granskad

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Lorig, Fabian

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