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Design Principles for Interactive and Reflective Journaling with AI
Malmö universitet, Fakulteten för kultur och samhälle (KS), Institutionen för konst, kultur och kommunikation (K3).
Malmö universitet, Internet of Things and People (IOTAP). Malmö universitet, Fakulteten för kultur och samhälle (KS), Institutionen för konst, kultur och kommunikation (K3).ORCID-id: 0000-0003-1852-3937
2023 (Engelska)Ingår i: Intelligent Computing: Proceedings of the 2023 Computing Conference, Volume 2 / [ed] Kohei Arai, 2023, s. 62-81Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Designing for reflection and journaling have been prominent research areas in HCI and Interaction Design. However, designing for the experience of journaling that is supported by conversations with AI–Conversational Agent (CA)–to foster reflection seems to be a relatively unexplored area. Furthermore, while there are an abundant number of general guidelines and design principles for designing human-AI interactions, a set of guidelines for designing an interactive and reflective journaling experience with AI is lacking. This paper is a first attempt to address that need. We present the result of a qualitative user study on interactive and reflective journaling. We were interested in attending to our participants’ experiences and finding out their needs regarding the interactive journaling experience with CA. The user needs then were translated to design requirements and thereafter to themes or design principles. Some of our findings suggest that one of the important factors in journaling is the personal aesthetics of writing, by using carefully selected personal tools, specific materiality and interactions. Further, the flow of writing is considered sacred, hence it is almost like an untouchable, reflective ritualistic flow. Reflecting on the findings, we believe the outcome of this study can create opportunities for designing for human-AI interactions that are generative and reflective for activities that require such qualities, such as journaling or creativity.

Ort, förlag, år, upplaga, sidor
2023. s. 62-81
Serie
Lecture Notes in Networks and Systems, ISSN 2367-3370, E-ISSN 2367-3389 ; 739
Nyckelord [en]
Journaling, Reflection, Interaction Design, Human-AI Interaction, Conversational Design
Nationell ämneskategori
Människa-datorinteraktion (interaktionsdesign)
Identifikatorer
URN: urn:nbn:se:mau:diva-64252DOI: 10.1007/978-3-031-37963-5_6Scopus ID: 2-s2.0-85172268760ISBN: 978-3-031-37962-8 (tryckt)ISBN: 978-3-031-37963-5 (digital)OAI: oai:DiVA.org:mau-64252DiVA, id: diva2:1818662
Konferens
SAI 2023 Computing Conference, 13-14 July London, United Kingdom
Tillgänglig från: 2023-12-11 Skapad: 2023-12-11 Senast uppdaterad: 2023-12-11Bibliografiskt granskad

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Ghajargar, Maliheh

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Ghajargar, Maliheh
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Institutionen för konst, kultur och kommunikation (K3)Internet of Things and People (IOTAP)
Människa-datorinteraktion (interaktionsdesign)

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Totalt: 125 träffar
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