This paper is a qualitative study written with an assignment description done in collaboration with the global home furnishing retailer organisation; the IKEA Group. The assignment information has worked as the foundation when constructing this paper. This paper contributes with analyses and discussions about the relationship between recruitment and inclusion. The research method was semi-structured interviews and these serve as the primary data for analysis and discussion. In this paper, inclusion is a part of sustainability, more specific social sustainability. The results from this paper show that there are several factors that can enable and optimise inclusion in a recruitment process. One way to promote inclusion can be achieved through the implementation and usage of digital tools and digital solutions in the recruitment process. To implement and use digital tools and digital solutions in the recruitment process. However, in order to enhance inclusiveness, the employee’s awareness and knowledge about inclusion and diversity on the workplace needs to be fostered.