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2026 (Engelska)Ingår i: Scientific Data, E-ISSN 2052-4463, Vol. 13, nr 1, artikel-id 762Artikel i tidskrift (Refereegranskat) Published
Abstract [en]
Customer feedback in industrial forums offers rich but underexplored insights into real-world product experience. Yet systematic analysis remains challenging due to unstructured, domain-specific content and the scarcity of high-quality labeled datasets. This paper presents the User eXperience Perception Insights Dataset (UXPID), a collection of 7130 synthesized and anonymized user feedback branches extracted from a public industrial automation forum. Each JSON record contains multi-post comments enriched with metadata and annotated by a large language model (LLM) for UX insights, user expectations, severity ratings, sentiment, and topic classifications. UXPID is designed to facilitate research in user requirements, user experience (UX) analysis, and AI-driven feedback processing, particularly where privacy and licensing restrictions limit access to real-world data. It supports the training and evaluation of transformer-based models for tasks such as issue detection, sentiment analysis, and requirements extraction in technical forums, providing a valuable resource for advancing NLP methods within industrial product support and software engineering domains.
Ort, förlag, år, upplaga, sidor
Nature Research, 2026
Nationell ämneskategori
Datavetenskap (datalogi)
Identifikatorer
urn:nbn:se:mau:diva-84798 (URN)10.1038/s41597-026-07253-9 (DOI)001771185200001 ()42161978 (PubMedID)2-s2.0-105039656963 (Scopus ID)
2026-06-022026-06-022026-06-04Bibliografiskt granskad