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Brink, H. & Packmohr, S. (2023). Barriers to Digital Transformation in SMEs: A Quantitative Study. In: Rim Jallouli; Mohamed Anis Bach Tobji; Meriam Belkhir; Ana Maria Soares; Beatriz Casais (Ed.), Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings. Paper presented at 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023 (pp. 3-17). Springer
Open this publication in new window or tab >>Barriers to Digital Transformation in SMEs: A Quantitative Study
2023 (English)In: Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings / [ed] Rim Jallouli; Mohamed Anis Bach Tobji; Meriam Belkhir; Ana Maria Soares; Beatriz Casais, Springer, 2023, p. 3-17Conference paper, Published paper (Refereed)
Abstract [en]

Digital transformation (DT) is a trending topic in nearly all industries. Enterprises digitalize processes, offer digital services and products, and enhance the customer experience. However, complex barriers hinder the ability of entrepreneurial-oriented small and medium-sized enterprises (SMEs) to advance in digital transformation. Using a questionnaire, we collected and analyzed data on the barriers to digital transformation in SMEs. The data revealed a heterogonous picture of SMEs regarding digital transformation and barriers. Based on 195 completed questionnaires, we demonstrated a significant negative influence of organizational and technical barriers and missing skills on digital transformation success. The identified predictors can explain 58% of the variance in the transformation process based on 195 respondents. We could not demonstrate a significant relationship to digital transformation success for the three additional barrier dimensions individual, lack of standards, and lack of laws. Nevertheless, respondents perceive the existence of a lack of standards and laws as well as individual barriers. Our results indicate that addressing organizational barriers is an excellent way to start a DT journey.

Place, publisher, year, edition, pages
Springer, 2023
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 485
Keywords
Digital Transformation, Barriers, Quantitative Research, SME
National Category
Information Systems
Identifiers
urn:nbn:se:mau:diva-64267 (URN)10.1007/978-3-031-42788-6_1 (DOI)2-s2.0-85174435981 (Scopus ID)978-3-031-42787-9 (ISBN)978-3-031-42788-6 (ISBN)
Conference
8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023
Available from: 2023-12-12 Created: 2023-12-12 Last updated: 2023-12-12Bibliographically approved
Mies, Y. A. A., Hausberg, J. P. & Packmohr, S. (2023). Digitising Miles and Snow: using cluster analysis to empirically derive digital business strategy types. Technology Analysis & Strategic Management
Open this publication in new window or tab >>Digitising Miles and Snow: using cluster analysis to empirically derive digital business strategy types
2023 (English)In: Technology Analysis & Strategic Management, ISSN 0953-7325, E-ISSN 1465-3990Article in journal (Refereed) Epub ahead of print
Abstract [en]

Digitisation is among the macro-trends that significantly influence the business world in the twenty-first century. Firms striving to succeed in this environment must develop new strategic approaches. The accelerating development of information technology (IT) drives digitisation. Therefore, IT and business strategies must be integrated. In this context, the information systems literature promotes the concept of digital business strategies (DBSs), reflecting a fusion between IT and business strategies. However, knowledge of the types and characteristics of such DBSs is currently scarce. Therefore, we developed a conceptually and empirically grounded typology of DBS based on the well-known business strategy classification by Miles and Snow (1978). Using a dataset comprising 192 firms worldwide, we conducted a cluster analysis, identified basic types of DBS, and evaluated their effects on firm performance. Moreover, we identified four types of DBS: non-digital reactor, analyser, digital opportunist, and digital producer. The study contributes to a better understanding of new business strategy concepts in the digitisation context.

Place, publisher, year, edition, pages
Routledge, 2023
Keywords
Digitisation, business strategy, firm performance, cluster analysis
National Category
Information Systems, Social aspects Business Administration
Identifiers
urn:nbn:se:mau:diva-61882 (URN)10.1080/09537325.2023.2234508 (DOI)001033829600001 ()2-s2.0-85165515753 (Scopus ID)
Available from: 2023-08-16 Created: 2023-08-16 Last updated: 2023-08-16Bibliographically approved
Mårtensson, E., Ström Hylén, C., Brink, H. & Packmohr, S. (2023). Evaluating the Impact of Strategies on Students’ Perceptions of Digital Transformation – A Case Study of a Swedish Higher Education Institution. In: Josep Domenech; David Menéndez Álvarez-Hevia; Alicia Martínez-Varea; Rosa M. Llácer-Iglesias; Domenico Brunetto (Ed.), 9th International Conference on Higher Education Advances (HEAd’23): . Paper presented at 9th International Conference on Higher Education Advances (HEAd'23), June 19-22, Valencia Spain (pp. 1375-1382). ITACA - Universitat Politècnica de València, Spain
Open this publication in new window or tab >>Evaluating the Impact of Strategies on Students’ Perceptions of Digital Transformation – A Case Study of a Swedish Higher Education Institution
2023 (English)In: 9th International Conference on Higher Education Advances (HEAd’23) / [ed] Josep Domenech; David Menéndez Álvarez-Hevia; Alicia Martínez-Varea; Rosa M. Llácer-Iglesias; Domenico Brunetto, ITACA - Universitat Politècnica de València, Spain, 2023, p. 1375-1382Conference paper, Published paper (Refereed)
Abstract [en]

Digital transformation (DT) in Higher Education Institutions (HEIs) affects the learning environment with digitally-enhanced teaching methods, student assistance, and administration processes. HEIs develop strategies to exploit the chances offered by DT. Our study investigates the connection between the strategic work of HEIs on DT and how students perceive the results of this work in their daily studies. We applied a case study design on a Swedish HEI to gather our results. Results show that students are somewhat positive about the strategic work but still perceive digitalization as a barrier to collaborating with peers and lecturers. Our research contributes to knowing if the time and effort spent on an HEI’s DT impact the student stakeholder group. By bringing forth ways of improvement, we generate new knowledge about DT processes in HEIs. Thus, we inspire educators and administrators in this industry by putting forward lessons learned and improvements.

Place, publisher, year, edition, pages
ITACA - Universitat Politècnica de València, Spain, 2023
Series
International Conference on Higher Education Advances, E-ISSN 2603-5871
Keywords
Higher education, digital transformation, strategy, students’ perception, case study
National Category
Information Systems, Social aspects
Research subject
Organisational studies
Identifiers
urn:nbn:se:mau:diva-62060 (URN)10.4995/head23.2023.16240 (DOI)2-s2.0-85173962362 (Scopus ID)978-84-1396-085-2 (ISBN)
Conference
9th International Conference on Higher Education Advances (HEAd'23), June 19-22, Valencia Spain
Available from: 2023-08-22 Created: 2023-08-22 Last updated: 2024-02-05Bibliographically approved
Åkerberg, A., Åkerberg, L. & Packmohr, S. (2023). Smarta gränslösa arenor: Vägledande studie för en hållbar och affärsmässigt lönsam utveckling av publika arenor inom sport, event och kultur. Aakermount AB
Open this publication in new window or tab >>Smarta gränslösa arenor: Vägledande studie för en hållbar och affärsmässigt lönsam utveckling av publika arenor inom sport, event och kultur
2023 (Swedish)Report (Other (popular science, discussion, etc.))
Abstract [sv]

Så kan klimatomställning, hållbarhet och innovativ teknik öka publika arenors intäkter:

Exponentiell teknikutveckling, krav på konkreta och verksamma klimatåtgärder och en hållbar mänsklig livsstil, förändrar förutsättningar för hur besöksberoende verksamheter drivs och utvecklas. Behovet av att anpassa och förnya en arenas upplevelser samt var och hur dessa kan konsumeras, sker i snabb takt.  I en sextio sidor lång Framtidsstudie tecknas förutsättningarna för den publika arenans utveckling och digitala affärsmöjligheter. Dels som skådebana för upplevelser på plats, dels som virtuell estrad där inget är omöjligt eller avstånd inte har någon betydelse. Studien är framtagen av företaget AAKERMOUNT i samverkan med Universitetslektor Sven Packmohr vid Malmö Universitet och innehåller omvärldsbeskrivning, genomförande processer, en fallstudie med tillhörande framtids-scenarier, samt slutsatser och åtgärdsförslag.

För information eller beställning av studie; kontakta Anders Åkerberg på AAKERMOUNT; anders@aakermount.com För ytterligare information kontakta Sven Packmohr på Malmö Universitet; sven.packmohr@mau.se

Place, publisher, year, edition, pages
Aakermount AB, 2023. p. 28
Keywords
besöksnäring, digital omställning, hållbarhet
National Category
Economics and Business
Research subject
Organisational studies
Identifiers
urn:nbn:se:mau:diva-63200 (URN)
Available from: 2023-10-19 Created: 2023-10-19 Last updated: 2023-10-20Bibliographically approved
Packmohr, S., Paul, F.-H. & Brink, H. (2023). Unpacking Differences in Perceptions of Barriers to Digital Transformation – A Socio-Demographic Analysis. In: Jallouli, R.; Bach Tobji, M.A.; Belkhir, M.; Soares, A.M.; Casais, B. (Ed.), Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings. Paper presented at 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023 (pp. 33-49). Springer
Open this publication in new window or tab >>Unpacking Differences in Perceptions of Barriers to Digital Transformation – A Socio-Demographic Analysis
2023 (English)In: Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings / [ed] Jallouli, R.; Bach Tobji, M.A.; Belkhir, M.; Soares, A.M.; Casais, B., Springer, 2023, p. 33-49Conference paper, Published paper (Refereed)
Abstract [en]

Digital Transformation (DT) is gaining attention in all industries. It also impacted non-profit sectors and higher education. DT evolves when connectivity technologies merge with physical assets, possibly altering value creation processes. These alterations aim to positively impact effectiveness, business models, and customer connection. However, companies face several barriers on their DT journey. It is essential to grasp the properties of these barriers to enable companies to find ways to overcome them. Therefore, we examined existing research on barriers and identified the gap. Using data from interviews and online surveys, our study unpacks the differences in the perception of barriers regarding the categories of company size, responsibility level, and employee age. To generate our results, we used a qualitative content analysis to generate frequencies of 29 barrier characteristics in seven dimensions from 1,436 statements by 525 survey participants. The most prominent barrier dimensions across all categories are Corporate Culture and Structural Mismatch. Together, they account for 35–50% of the total barrier perceptions. Moreover, the barrier characteristic deficient IT infrastructure scores somewhat similarly in all categories, with around 11% on average. Our research contributes to identifying similarities in the different categories and paves the way for higher generalizability.

Place, publisher, year, edition, pages
Springer, 2023
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 485
Keywords
Digital Transformation, Barriers, Company Size, Responsibility Level, Employee Age
National Category
Business Administration
Identifiers
urn:nbn:se:mau:diva-64250 (URN)10.1007/978-3-031-42788-6_3 (DOI)2-s2.0-85174437132 (Scopus ID)978-3-031-42787-9 (ISBN)978-3-031-42788-6 (ISBN)
Conference
8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023
Available from: 2023-12-11 Created: 2023-12-11 Last updated: 2023-12-11Bibliographically approved
Packmohr, S., Brink, H. & Paul, F.-H. (2023). Unraveling perceptions of barriers to digital transformation: contrasting small and medium-sized with large enterprises. IADIS International Journal on Computer Science and Information Systems, 18(1), 102-119
Open this publication in new window or tab >>Unraveling perceptions of barriers to digital transformation: contrasting small and medium-sized with large enterprises
2023 (English)In: IADIS International Journal on Computer Science and Information Systems, E-ISSN 1646-3692, Vol. 18, no 1, p. 102-119Article in journal (Refereed) Published
Abstract [en]

With the proliferation of contemporary digital technologies, Digital Transformation (DT) has become a significant theme for companies across almost all industries. DT encompasses the digitalization of internal processes, the provision of digital services and products, and the enhancement of the customer experience. Previous research has delved into different barriers that impede successful DT. In our study, we investigate further how these barriers are perceived by employees at small and medium-sized enterprises (SMEs) in contrast to larger enterprises (LEs). We employ a mixed-methods approach by performing a quantitative analysis using the Means, Mann-Whitney U test with effect size and integrating it with qualitative results converted into frequencies. Our empirical data consist of two samples consisting of participants from 189 SMEs and 221 LEs for quantitative analysis and participants from 238 SMEs and 281 LEs for qualitative analysis. Overall, the results suggest a relatively similar perception of DT processes, indicating culture and structure as major barriers. However, the establishment of resources dedicated to managing DT emerges as a vaster barrier for SMEs than for LEs. At the same time, SMEs face fewer barriers regarding general personnel resources.

Place, publisher, year, edition, pages
IADIS Press, 2023
Keywords
Digital Transformation, Barriers, Small and Medium-Sized Enterprise (SME), Large Enterprise (LE), Mixed-Methods
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:mau:diva-65624 (URN)001128423200001 ()
Available from: 2024-02-01 Created: 2024-02-01 Last updated: 2024-03-04Bibliographically approved
Packmohr, S. & Brink, H. (2023). Using Research-Based Learning on Barriers to Digital Transformation to Impact Student Engagement during a Pandemic. In: Riza Öztürk; Haldun Akpinar (Ed.), Data driven decisions in enterprises: Implications for business education and cases (pp. 191-214). Peter Lang Publishing Group
Open this publication in new window or tab >>Using Research-Based Learning on Barriers to Digital Transformation to Impact Student Engagement during a Pandemic
2023 (English)In: Data driven decisions in enterprises: Implications for business education and cases / [ed] Riza Öztürk; Haldun Akpinar, Peter Lang Publishing Group, 2023, p. 191-214Chapter in book (Refereed)
Place, publisher, year, edition, pages
Peter Lang Publishing Group, 2023
National Category
Computer Sciences
Identifiers
urn:nbn:se:mau:diva-64300 (URN)2-s2.0-85152352950 (Scopus ID)9783631878712 (ISBN)9783631892930 (ISBN)9783631892923 (ISBN)
Available from: 2023-12-12 Created: 2023-12-12 Last updated: 2023-12-12Bibliographically approved
Eryılmaz, M., Packmohr, S. & Boztoprak, H. (2022). A perfect couple?: “Blue collars in the context of digital transformation in organizations” and “Scandinavian institutionalism”. In: Management and organizational studies on blue & grey collar worker: Proceeding book. Paper presented at MANAGEMENT AND ORGANIZATIONAL STUDIES ON BLUE & GREY COLLAR WORKERS, Ankara, Türkiye 10-12 September 2022. BAŞKENT ÜNİVERSİTES
Open this publication in new window or tab >>A perfect couple?: “Blue collars in the context of digital transformation in organizations” and “Scandinavian institutionalism”
2022 (English)In: Management and organizational studies on blue & grey collar worker: Proceeding book, BAŞKENT ÜNİVERSİTES , 2022Conference paper, Published paper (Refereed)
Abstract [en]

Humanity is faced with another revolution now: “Industry 4.0”. In addition to economic elements, other dimensions of societal structures are also fundamentally reorganized by this novel revolution. As a natural consequence of this development, digital transformation became a substantial issue for business organizations, the crucial players of the economy in society. Several studies have investigated the antecedents, processes, and consequences associated with digitalization in organizations. However, the overwhelming majority of these studies discussed the issue from the perspective of white-collar employees, who are the decision-makers or decision developers. Thus, it could be suggested that there is a significant gap in digitalization literature about the views of blue-collar employees, who are bound by the consequences of the decisions by the white collars. Therefore, the current study aims to emphasize the “non-tackled” conditions of blue-collar workers during organizational digital transformation. Furthermore, only a few studies solidified (or warranted) their claims with a theoretical approach. Thus, the present study also aims to discuss whether the textures of Scandinavian Institutionalism and digital transformation are consistent to test Scandinavian Institutionalism as an alternative theoretical foundation for future studies that will search for an adequate theory to understand this phenomenon better. Finally, the current study also aims to recommend certain research avenues to combine the digital transformation of blue-collar employees and Scandinavian Institutionalism.

Place, publisher, year, edition, pages
BAŞKENT ÜNİVERSİTES, 2022
Keywords
Digitalization, digital transformation, blue collar, Scandinavian Institutionalism
National Category
Business Administration
Research subject
Organisational studies
Identifiers
urn:nbn:se:mau:diva-56926 (URN)
Conference
MANAGEMENT AND ORGANIZATIONAL STUDIES ON BLUE & GREY COLLAR WORKERS, Ankara, Türkiye 10-12 September 2022
Available from: 2022-12-28 Created: 2022-12-28 Last updated: 2023-08-23Bibliographically approved
Brink, H. & Packmohr, S. (2022). Analyzing Barriers to Digital Transformation in the German Engineering Industry: A Comparison of Digitalized and Non-Digitalized Enterprises. In: Bui, Tung X. (Ed.), Proeccedings of the 55th Hawaii International Conference on System Sciences: . Paper presented at Hawaii International Conference on System Sciences (HICSS). 3-7 Jan 2022, Hawaii, United States. (pp. 4849-4858).
Open this publication in new window or tab >>Analyzing Barriers to Digital Transformation in the German Engineering Industry: A Comparison of Digitalized and Non-Digitalized Enterprises
2022 (English)In: Proeccedings of the 55th Hawaii International Conference on System Sciences / [ed] Bui, Tung X., 2022, p. 4849-4858Conference paper, Published paper (Refereed)
Abstract [en]

The German engineering sector is one of the most prominent industries in Germany in terms of revenues, the number of employees, and reputation for the “Made in Germany” brand. In this industry, digital transformation (DT) has become a significant trend. DT is more than optimizing internal processes by digital means. It entails the offer of digital services and products and the enhancement of customer experience. Complex barriers need to be overcome to drive this transformation forward. Therefore, our study analysis the organizational barriers to DT within the German engineering industry. We follow a quantitative approach to gain insight on organizational barriers by a comparison of digitalized and less digitalized enterprises and their DTs. Our research demonstrates that digitalized enterprises perceive lower degrees of certain barriers in leadership, culture, employees, and skills, which are essential parts in a socio-technical view. However, there are still barriers that digitalized enterprises are struggling with.

Keywords
Digital transformation, german engineering industry, organizational barriers, quantitative questionnaire study
National Category
Information Systems, Social aspects
Research subject
Organisational studies
Identifiers
urn:nbn:se:mau:diva-49084 (URN)2-s2.0-85143473432 (Scopus ID)978-0-9981331-5-7 (ISBN)
Conference
Hawaii International Conference on System Sciences (HICSS). 3-7 Jan 2022, Hawaii, United States.
Available from: 2021-12-29 Created: 2021-12-29 Last updated: 2023-12-12Bibliographically approved
Draxler-Weber, N., Packmohr, S. & Brink, H. (2022). Barriers to Digital Higher Education Teaching and How to Overcome Them: Lessons Learned during the COVID-19 Pandemic. Education Sciences, 12(12), 1-15, Article ID 870.
Open this publication in new window or tab >>Barriers to Digital Higher Education Teaching and How to Overcome Them: Lessons Learned during the COVID-19 Pandemic
2022 (English)In: Education Sciences, E-ISSN 2227-7102, Vol. 12, no 12, p. 1-15, article id 870Article in journal (Refereed) Published
Abstract [en]

The COVID-19 pandemic forced a transition to digital teaching in higher education institutions (HEIs) as it was the only safe method for higher education (HE) teaching during the pandemic. However, this crisis emphasized the barriers students face worldwide. For digital HE teaching to survive in the future, these barriers should be overcome. The present paper aimed to systematically identify these barriers and present recommendations to overcome them. For this purpose, a quantitative survey (n = 369) was conducted with students in three countries, and qualitative student statements were analyzed. Possible countermeasures for corresponding barriers are described, and related stakeholders are identified. Thus, the study provided an overview of recommendations for stakeholders to overcome the barriers. The recommendations to resolve most barriers entail offering hybrid formats, adjusting lecture design, and ensuring proper communication.

Place, publisher, year, edition, pages
MDPI, 2022
Keywords
digital teaching, barriers, higher education institutions, COVID-19 pandemic, recommendations
National Category
Educational Sciences
Identifiers
urn:nbn:se:mau:diva-56421 (URN)10.3390/educsci12120870 (DOI)000902479700001 ()2-s2.0-85144721678 (Scopus ID)
Available from: 2022-12-02 Created: 2022-12-02 Last updated: 2024-02-05Bibliographically approved
Projects
Internationalisation of Collaboration – INSA; Malmö University
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-3488-708X

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