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  • 1.
    Ericson, Jens
    Malmö University, Faculty of Health and Society (HS), Department of Criminology (KR).
    Communication Breakdown: Identifying weaknesses and improvement possibilities in the cooperation between law enforcement and financial institutions regarding romance fraud2021Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Romance fraud has an immense impact on millions of individuals globally every year. Romance fraud is one of the most difficult modus operandi to investigate as the perpetrator often is unknown and the funds are often transferred cross-border to mule accounts. The aim of this paper is to identify weaknesses and improvement possibilities in the cooperation between the law enforcement and the financial institutions in the work against romance fraud.  Six interviews were conducted with four fraud investigators from a financial institution and two representatives from law enforcement. The results indicate that there are multiple weaknesses in the cooperation such as dark figures and the unwillingness to file a police report from the victim due to feelings of shame and guilt. Further, there is a need to implement technical solutions such as improved communication channels in the forms of a national and international forum where information and data can be exchanged in a more rapid manner. In conclusion, it can be stated that romance fraud is a resilient and problematic crime type which presents multiple issues for all actors involved both when it comes to investigation and prevention. More comprehensive investigation into detailed communication solutions and common platforms between all involved actors are needed. Moreover, technical solutions which assist law enforcement in identifying the perpetrators committing these crimes need further development and research. 

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