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  • 1.
    Eriksson, Magnus
    et al.
    RISE Research Institutes of Sweden, Division Digital Systems, Sweden.
    Nilsson, Elisabet M.
    Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
    Lundälv, Jörgen
    Department of Social Work, University of Gothenburg, Sweden.
    A Scoping Review of Research Exploring Working Life Practices of People with Disabilities During the COVID-19 Pandemic2023In: Scandinavian Journal of Disability Research, ISSN 1501-7419, E-ISSN 1745-3011, Vol. 25, no 1, p. 241-255Article, review/survey (Refereed)
    Abstract [en]

    There have been numerous research studies stating the fact that the pandemic affected people with disabilities’ working lives. Less research has been conducted on how people with disabilities coped with and learned from these challenges. This scoping review maps research conducted in the field of disability research and multidisciplinary research, published from the outbreak of the pandemic until October 31, 2022. The focus is on how people with disabilities adapted their working lives to the conditions caused by the COVID-19 pandemic and what working practices and strategies they applied to manage the situation. From an extensive search in bibliographic databases, eight research articles were identified. The review results reveal both challenges and new openings for the working life of people with disabilities post-pandemic. Implications for future research are identified, addressing intersectionality, hybrid work environments, digital gaps and increased participation of people with disabilities in research.

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  • 2.
    Lundälv, Jörgen
    et al.
    Göteborgs universitet.
    Eriksson, Magnus
    RISE.
    Nilsson, Elisabet M.
    Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
    Working life of people with disabilities during the Covid-19 pandemic: An interview study conducted in Sweden2023Report (Other academic)
    Abstract [en]

    This report presents the results from an interview study carried out as part of the research project "Working life during the Covid-19 pandemic: learning experiences, design opportunities and future working life for people with disabilities". The aims of the research project are, firstly, to investigate how people with various disabilities experienced and coped with their working lives during the Covid-19 pandemic,  and what tools and strategies they used to achieve social participation. Secondly, to explore how these learning experiences and insights can contribute to improving the conditions for vulnerable groups to participate in and contribute to working life.

    The report includes a large collection of opportunities and challenges faced by people with disabilities in their working lives during the pandemic. The experiences and stories shared by the 26 interviewees evoke many thoughts and reflections about remote working conditions, often in hybrid settings. Opportunities and challenges are identified in three themes: I) Social support, II) Work environment, and III) Technology, accessibility, and infrastructure. Above all, the report is forward-looking, and the insights presented provide input to the shaping of future working life in a post-pandemic world. It highlights what is required in terms of leadership, work environment, digital competencies, access to technology and infrastructure.

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  • 3.
    Lundälv, Jörgen
    et al.
    Social Work, University of Gothenburg, Sweden.
    Nilsson, Elisabet M.
    Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).
    Eriksson, Magnus
    RISE Research Institutes of Sweden, Sweden.
    Covid-19 Pandemic Coping Strategies in a Complex Landscape of Crisis Communication: A Participatory Study with Disability Organisations in Sweden2022In: Baltic Screen Media Review, E-ISSN 2346-5522, Vol. 10, no 1, p. 140-161Article in journal (Refereed)
    Abstract [en]

    The article challenges the notion that crisis communication is a matter of outreach of a single message communicated as “one voice” from official channels speaking to the public about how to prepare for and manage crisis situations. The Covid-19 pandemic has made it evident that the general public is accessing multiple channels for crisis information while the crisis situation, the rules and knowledge are constantly changing. An array of different voices, facts, (fake) news and recommendations are channeled via public service, social media, national and international media. Most of this content is accessed and shared via digital channels, but also via communities, workplaces, and between friends and families living in the same country or abroad. This article presents insights gained from a qualitative study addressing disabled people whose everyday lives have always been characterized by extraordinary circumstances, and continuously so also during the Covid-19 pandemic. The aim was to create an understanding of disabled people’s crisis-specific media practices and their ways of coping with situations caused by the pandemic. Through a national online survey study and workshops, it explores how disabled people experience the pandemic, and how crisis information flows affect trust between authorities and the disability movements. The study should be read in the light of the Swedish Covid-19 strategy, which put a strong emphasis on the individual’s responsibility and that every citizen is expected to follow the recommendations and take precautionary measures to limit the spread of the virus. This approach requires that both public agencies and citizens are capable of  navigating the emerging complex crisis communication landscape and requires them to make responsible decisions and taking relevant measures.

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  • 4.
    Nilsson, Elisabet M.
    et al.
    Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3). Malmo Univ, Sch Arts & Commun, Malmo, Sweden..
    Lundälv, Jörgen
    Univ Gothenburg, Fac Social Sci, Dept Social Work, Gothenburg, Sweden..
    Eriksson, Magnus
    RISE Res Inst Sweden AB, Molndal, Sweden.;Lund Univ, Lund, Sweden..
    Design opportunities for future development of crisis communication technologies for marginalised groups: Co-designing with Swedish disability organisations2022In: Journal of Enabling Technologies (JET), ISSN 2398-6263, E-ISSN 2398-6271, Vol. 16, no 3Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose is to firstly, provide an example of how voices of people with various disabilities (motor, visual, hearing, and neuropsychiatric impairments) can be listened to and involved in the initial phases of a co-design process (Discover, Define). Secondly, to present the outcome of the joint explorations as design opportunities pointing out directions for future development of crisis communication technologies supporting people with disabilities in building crisis preparedness. The study was conducted during the Covid-19 pandemic. Design/methodology/approach The study assumes a design research approach including a literature review, focus group interviews, a national online survey and collaborative (co-)design workshops involving crisis communicators and representatives of disability organisations in Sweden. The research- and design process was organised in line with the Double Diamond design process model consisting of the four phases: Discover, Define, Develop and Deliver, whereof the two first phases are addressed in this paper. Findings The analysis of the survey data resulted in a series of challenges, which were presented to and evaluated by crisis communicators and representatives from the disability organisations at the workshops. Seven crisis communication challenges were identified, for example, the lack of understanding and knowledge of needs, conditions and what it means to build crisis preparedness for people with disabilities, the lack of and/or inability to develop digital competencies and the lack of social crisis preparedness. The challenges were translated into design opportunities to be used in the next step of the co-design process (Develop, Deliver). Originality/value This research paper offers both a conceptual approach and empirical perspectives of design opportunities in crisis communication. To translate identified challenges into design opportunities starting with a "How Might We", creates conditions for both researchers, designers and people with disabilities to jointly turn something complex, such as a crisis communication challenge, into something concrete to act upon. That is, their joint explorations do not stop by "knowing", but also enable them to in the next step take action by developing potential solutions for crisis communication technologies for facing these challenges.

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