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Differences in Perceptions of Barriers to Digital Transformation Across Industries
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT). (Data Society)ORCID iD: 0000-0002-3488-708X
Osnabrück University, BOW, Osnabrück, Germany.
Osnabrück University, BOW, Osnabrück, Germany.
2025 (English)In: Human-Centred Technology Management for a Sustainable Future: Volume 2: Technologies for a Sustainable Future, Proceedings of the 33rd IAMOT Conference, Porto, Portugal, 2024 / [ed] Ricardo Zimmermann; José Coelho Rodrigues; Ana Simoes; Gustavo Dalmarco, Springer Nature , 2025, p. 119-129Conference paper, Published paper (Refereed)
Abstract [en]

Transformations include major changes in processes and structure. Nowadays, companies are undergoing a digital transformation (DT). Meeting DT's changes is difficult. Companies struggle to realise DT's potential. We study industry-level barriers to find variances and patterns. Our study generates frequencies of seven barrier dimensions with 29 features from 46 semi-structured interviews and 1‚436 statements from 525 survey participants across 15 sectors mainly from the DACH region and Türkiye. Missing mistake culture, bureaucracy, and isolated systems vary widely among businesses. Missing organizational knowledge seems consistent across industries. Our research improves the understanding of DT barriers. Identifying industry distinctions helps establish common ground and increase generalization.

Place, publisher, year, edition, pages
Springer Nature , 2025. p. 119-129
Series
Springer Proceedings in Business and Economics (SPBE), ISSN 2198-7246, E-ISSN 2198-7254
Keywords [en]
Barriers, Digital transformation, Industry analysis
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mau:diva-75465DOI: 10.1007/978-3-031-72494-7_13ISI: 001454289900013Scopus ID: 2-s2.0-86000189786ISBN: 978-3-031-72493-0 (print)ISBN: 978-3-031-72496-1 (print)ISBN: 978-3-031-72494-7 (electronic)OAI: oai:DiVA.org:mau-75465DiVA, id: diva2:1952781
Conference
33rd International Association for the Management of Technology Conference, IAMOT 2024, 08-11 Jul 2024, Porto, Portugal
Available from: 2025-04-16 Created: 2025-04-16 Last updated: 2025-04-29Bibliographically approved

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Packmohr, Sven

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