Description: Comparative international studies on systems of support, is commonly based on quantitative data. Scientific knowledge is traditionally fragmented into separated fields and disciplines, particularly evident in the field of disability research. This ongoing study uses actor-network theory (ANT) as a comprehensive theoretic perspective, bridging together natural science and social sciences. It outlines the basic entities for a dynamic qualitative approach, exploring how the organizing and production of support is assembled and constituted. ANT emphasizes nonhuman objects capacity to interact in actor-networks. A significant remark, if doorsteps, medical substances and assistive devices are present and prominent in the everyday life. The methodological design comprises a variety of qualitative methods and is actively involving practitioners and service users in the co-production of empirical data and new knowledge. Progressively developing a detailed map of relations and a specific conceptual apparatus, it depicts what characterizes controversies, translations and associations in complex networks, such as human service organizations.

Contribution: The results can be used as a basis for continued and collaborative research, but also serve as practical guidelines for politicians, professionals and private stakeholders. In conclusion, this study asserts that an in depth understanding of human service organizations, will contribute to improve the quality of the support they provide.