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Workplace Incivility in Caregiving: Relations to Work Motivation and Psychological Need Satisfaction
Lund University.
Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US). Malmö University, Centre for Work Life and Evaluation Studies (CTA).ORCID iD: 0000-0002-2077-0243
2024 (English)In: AOM Annual Meeting Proceedings 2024, Valhalla, NY 10595, USA: Academy of Management , 2024, Vol. 2024Conference paper, Published paper (Refereed)
Abstract [en]

Workplace incivility is a pervasive issue with implications for employee well-being. Drawing upon Self-Determination Theory, this study explores the association between experienced workplace incivility, need satisfaction, and work motivation and investigates whether workplace incivility is negatively associated with autonomous work motivation. We hypothesize that experiencing workplace incivility will diminish autonomous work motivation. A sample of 481 employees in the healthcare sector participated. Data were collected through strategic sampling. The results indicate that experienced incivility negatively impacting need satisfaction. Extrinsic motivation was associated positively with experienced incivility and negatively with competence need satisfaction. The relations between workplace incivility and extrinsic, introjected, and intrinsic motivation were statistically mediated by competence need satisfaction. These findings shed light on the complex interplay between workplace incivility, need satisfaction, and work motivation within caregiving professions, offering valuable insights into organizational practices and future research.

Place, publisher, year, edition, pages
Valhalla, NY 10595, USA: Academy of Management , 2024. Vol. 2024
Series
Academy of Management Proceedings, ISSN 0065-0668, E-ISSN 2151-6561 ; 1
National Category
Work Sciences
Research subject
Arbete och organisation; Organisational studies
Identifiers
URN: urn:nbn:se:mau:diva-70225DOI: 10.5465/AMPROC.2024.16959abstractOAI: oai:DiVA.org:mau-70225DiVA, id: diva2:1889115
Conference
The 84th Annual Meeting of the Academy of Management, 9-13 August 2024, Chicago, IL, USA.
Available from: 2024-08-14 Created: 2024-08-14 Last updated: 2024-08-14Bibliographically approved

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Holm, Kristoffer

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CiteExportLink to record
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  • apa
  • ieee
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  • Other style
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Language
  • de-DE
  • en-GB
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  • nn-NO
  • nn-NB
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  • Other locale
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  • asciidoc
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