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A Human Factor Approach to HRI
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-9522-5469
2019 (English)In: Social Robotics: 11th International Conference, ICSR 2019, Madrid, Spain, November 26–29, 2019, Proceedings, Springer, 2019, p. 311-321Conference paper, Published paper (Refereed)
Abstract [en]

In today’s competitive marketplace, robotics and HRI is an exciting new paradigm for changing how work is done in organisations. Its potential success depends on how HRI fit to humans and other technologies in an organisation. The paper argues that the Human-Technology-Organisation framework may be used as an analytic tool to widen the understanding of prerequisites for successful development, implementation and deployment of HRI in organisations as well as for evaluations of existing HRI applications at work. This paper describes the Human-Technology-Organisation (HTO) framework, and ties it to HRI. It helps the reader to see HRI as a situated, local enactment involving diverse users, formal and informal rules and practices. Furthermore, it de-centers technology as the main agent of change. The aim of the paper is to provoke reflection and discussion about HRI, that through subtle interactions between humans, robots and organisations influence the quality of its development, implementation and deployment.

Place, publisher, year, edition, pages
Springer, 2019. p. 311-321
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 11876
Keywords [en]
HTO framework, Human factors, Human, HRI, Organisation
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:mau:diva-64416DOI: 10.1007/978-3-030-35888-4_29ISI: 000776492400029Scopus ID: 2-s2.0-85076532900ISBN: 978-3-030-35887-7 (print)ISBN: 978-3-030-35888-4 (electronic)OAI: oai:DiVA.org:mau-64416DiVA, id: diva2:1819464
Conference
11th International Conference, ICSR 2019, Madrid, Spain, November 26–29, 2019
Available from: 2023-12-14 Created: 2023-12-14 Last updated: 2023-12-28Bibliographically approved

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Frennert, Susanne

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