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Living in a Pink Cloud or Fighting a Whack-a-Mole? On the Creation of Recurring Revenue Streams in the Embedded Systems Domain
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-7700-1816
Chalmers University of Technology,Dept. of Computer Science and Engineering,Gothenburg,Sweden.
2022 (English)In: 2022 48th Euromicro Conference on Software Engineering and Advanced Applications (SEAA), Institute of Electrical and Electronics Engineers (IEEE), 2022Conference paper, Published paper (Refereed)
Abstract [en]

For companies in the embedded systems domain, digitalization and digital technologies allow endless opportunities for new business models and continuous value delivery. While physical products still provide the core revenue, these are rapidly being complemented with offerings that allow for recurring revenue and that are based on software, data and artificial intelligence (AI). However, while new digital offerings allow for fundamentally new and recurring revenue streams and continuous value delivery to customers, the creation of these proves to be a challenging endeavour. In this paper, we study how companies explore ways to create new or additional value with the intention to complement their product portfolio with offerings that allow for recurring revenue. Based on multi-case study research, we identify the key challenges that companies in the embedded systems domain experience and we derive four organizational patterns that we see slow down innovation. Second, we present a framework outlining alternative types of offerings to customers. Third, we provide a value taxonomy in which we detail the different types of offerings and the value these provide to customers. For each value offering, we indicate whether this offering is (1) static or evolving, (2) bundled or unbundled, (3) free or monetized, and we provide examples from the case companies we studied.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE), 2022.
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:mau:diva-63765DOI: 10.1109/seaa56994.2022.00033Scopus ID: 2-s2.0-85147720314ISBN: 978-1-6654-6152-8 (electronic)ISBN: 978-1-6654-6153-5 (print)OAI: oai:DiVA.org:mau-63765DiVA, id: diva2:1813390
Conference
48th Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2022, Maspalomas, Gran Canaria, Spain, 31 August - 2 September 2022.
Available from: 2023-11-20 Created: 2023-11-20 Last updated: 2023-11-20Bibliographically approved

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Olsson, Helena Holmström

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