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How have user representations been sustained and recreated in the design of technologies between 1960 and 2020?
Royal Institute of Technology, KTH, Sweden.
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-9522-5469
2021 (English)In: Socio-gerontechnology: Interdisciplinary Critical Studies of Ageing and Technology / [ed] Alexander Peine; Barbara L. Marshall; Wendy Martin; Louis Neven, Routledge, 2021, p. 228-240Chapter in book (Refereed)
Abstract [en]

Technological artefacts loaded with user representations, implicit or explicit, tell us something about the expectations of older people. The provision of technology for older people does not arise from a straightforward relationship between engineers and designers and older users. Against this background, it is reasonable to ask what we can learn from exploring user representations over time. An obvious assumption might be that user representations originating from the 1960s or 1970s are quite different from current user representations. If we consider the extensive technology development that has taken place since then, and the increase in life expectancy, changing lifestyles and changing expectations of later life, it would be reasonable to assume that user representations of older people have changed at the same pace. But have they? This chapter explores representations of older users in technological innovations implemented in home-care and home-help services in Sweden during the period 1960–2018.

Place, publisher, year, edition, pages
Routledge, 2021. p. 228-240
Series
Routledge advances in sociology, ISSN 2643-4261, E-ISSN 2155-2932
National Category
Human Computer Interaction
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URN: urn:nbn:se:mau:diva-48903DOI: 10.4324/9780429278266-20Scopus ID: 2-s2.0-85105388583ISBN: 9781000300529 (print)ISBN: 9780367230821 (print)OAI: oai:DiVA.org:mau-48903DiVA, id: diva2:1623083
Available from: 2021-12-27 Created: 2021-12-27 Last updated: 2024-06-11Bibliographically approved

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Frennert, Susanne

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CiteExportLink to record
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  • apa
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  • nn-NB
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More languages
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