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The challenge of internal stakeholder support for co-creational branding strategy
Lunds universitet.ORCID iD: 0000-0002-0484-1099
2015 (English)In: Public Relations Inquiry, ISSN 2046-147X, E-ISSN 2046-1488, Vol. 4, no 3, p. 323-341Article in journal (Refereed) Published
Abstract [en]

This article focuses on co-creation as a strategy and the challenge of applying theories of co-creation in practice. Place branding and a co-creative strategy based on art is used as an example of a special type of public relations concerned with building connections between stakeholders and a specific place. This is investigated through an analysis of how key internal stakeholders in a municipality understand the co-creative strategy for branding urban renewal, looking at their understanding, alignment and support for the strategy. An organizational ethnographic approach is used and the analysis is based on interviews with 16 administrative municipal managers from five different departments. Four different rationales are identified among managers. The study highlights how these profound rationales among internal stakeholders become a challenge in branding. In theories of co-creation, absolute consensus between stakeholders is assumed. In complex organizations, such as municipality, a more realistic goal is to establish compatible zones of meaning among internal stakeholders. It is concluded that public relations practitioners and researchers must cope with this reality when they approach public relations as co-creation.

Place, publisher, year, edition, pages
2015. Vol. 4, no 3, p. 323-341
Keywords [en]
internal stakeholders, co-creation, art event, place branding, public relations
National Category
Economic Geography
Identifiers
URN: urn:nbn:se:mau:diva-39548DOI: 10.1177/2046147X15573882OAI: oai:DiVA.org:mau-39548DiVA, id: diva2:1520560
Available from: 2021-01-21 Created: 2021-01-21 Last updated: 2023-10-17Bibliographically approved

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Säwe, Filippa

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  • de-DE
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  • asciidoc
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