Elderly are the biggest age group that are outside of the digital society. The

alienation is especially distinct in times when social distancing is required,

and an increase in digital presence is demanded to stay social. Part of the

elderly are, unfortunately, left outside of the digital society and are excluded

when inclusion can be crucial for their well-being. Why is the digital divide

affecting the older generation? Researchers have different theories, but it

often lands in knowledge in or availability to technology. By using a user

centered design approach this research project explores, evaluates and

redesigns a visual communication smartphone application using inspiration

from universal design principles. The design elements in prototypes were

designed to try to both inform and to create interactions that are easier to

understand and navigate. Thus, working towards a larger assurance in the

user’s interactions and hopefully with time create familiarity with the

application. The design proposals proved beneficial to the elderly users

participating in the user tests.