The following report is a constructive responsive evaluation of Svalövs communes unit for newly arrived refugees based on a qualitative user- and stakeholder model. The main purpose is to evaluate the units’ quality from a user and stakeholder perspective. The main findings are that the users and stakeholders are satisfied with the quality of the units’ services but request further social and structural participation. The evaluation provides new organizational understanding and constructive feedback from a systems theory perspective. The conclusion is that further insight in systemic analysis of the intervention is of importance to further develop the units’ perceived success.