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VI MÅSTE SKÄRPA OSS - En kvalitativ fallstudie om Sidas samarbete med Clara Henry
Malmö University, Faculty of Culture and Society (KS).
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Denna artikel har ämnat undersöka hur ny myndighetskommunikation tar sig uttryck och hur den uppfattas av dess målgrupper. För att avgränsa området behandlades ett fysiskt exempel från den svenska offentliga sektorn, närmare bestämt biståndsmyndigheten Sidas samarbete med YouTubern Clara Henry. Med hjälp av kvalitativ forskning, så som textanalys av en vlogg och två kvalitativa gruppintervjuer kunde en del teman noteras. Studien tar utgångspunkt från postmodernitet, informationssamhället samt strategisk kommunikation. Resultaten visar på en oenighet inom den så kallade generation Z som inte tycks vara så homogen som tidigare forskning visar. Istället har gymnasieeleverna vissa krav på kommunikation som skiljer sig från den ”vuxna” urvalsgruppen. Dessutom påverkar denna nya myndighetskommunikation den bild som delar av urvalsgruppen har av myndigheter i stort, något som problematiseras i slutdiskussionen.

Abstract [en]

This study aims to investigate how new communication forms have taken place in public sector and how its audience perceives it. To limit data collection, a case study was conducted investigating The Swedish International Development Agency, Sida, which is a government agency working on the behalf of the parliament, and their collaboration with the YouTuber Clara Henry. Through two qualitative group interviews and rhetorical text analysis, three categories were dominating. The study takes a postmodern perspective focusing on the information society and strategic communication to the new generation Z. In conclusion this study indicates that the two selection groups were not as homogenous as previous research has shown. The younger respondents showed a greater appreciation to the communication strategy than the older. It also highlights the problematic image of the public sector when it comes to new ways of communicating.

Place, publisher, year, edition, pages
Malmö universitet/Kultur och samhälle , 2018. , p. 50
Keywords [sv]
Postmodernitet, Strategisk kommunikation, Informationssamhälle, Image, Offentlig sektor, Generation Z
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mau:diva-22122Local ID: 26247OAI: oai:DiVA.org:mau-22122DiVA, id: diva2:1482043
Educational program
KS K3 Media and Communication Studies (bachelor)
Supervisors
Examiners
Available from: 2020-10-27 Created: 2020-10-27Bibliographically approved

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