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Apparel Returns
Malmö University, Faculty of Culture and Society (KS).
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Apparel returns of online purchases are painful for retailers as they waste resources in form of money and labour. They also have an impact on the environment. This project examined how the number of returns of apparel goods bought online can be reduced. By doing literature- and field studies, the purchase- and return motivations of consumers of B2C retailers were identified. The research revealed that the main issues of purchasing clothing online is assessing the fit of garments. Three design concepts were generated in order to discuss possible solutions to the problem of assessing fit of garments on distance.

Place, publisher, year, edition, pages
Malmö universitet/Kultur och samhälle , 2019. , p. 39
Keywords [en]
User-centred design, Apparel returns, Sustainability
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:mau:diva-21304Local ID: 29396OAI: oai:DiVA.org:mau-21304DiVA, id: diva2:1481210
Educational program
KS K3 Interaction Design (bachelor)
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Available from: 2020-10-27 Created: 2020-10-27 Last updated: 2021-04-28Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
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Output format
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