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Affärssystem som SaaS-lösning
Malmö University, Faculty of Technology and Society (TS).
Malmö University, Faculty of Technology and Society (TS).
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Organisationer har i decennier nyttjat affärssystem för att planera och övervaka samtliga delar av sina verksamheter. Sättet på vilket dessa system har körts har länge varit lokalt, på servrar hos den organisation som nyttjar systemet. Det har inneburit stora investeringar i hårdvara och höga underhållskostnader. Med de tekniska framsteg som har gjorts under 2000-talet har det som nämns vid molntjänster möjliggjorts, och mjukvara går nu att abonnera på, detta gäller även för affärssystem. Försäljning och implementation av affärssystem utförs i regel av konsultbolag i partnerskap med det bolag som utvecklar systemen. Syftet med studien har varit att undersöka hur ett av de säljande konsultbolagens affärsmodell påverkas när allt fler affärssystem säljs som molntjänst. För att ta reda på det har konsultbolaget Softronic och deras affärsmodell undersökts genom att intervjua representanter från deras affärssystemsverksamhet. Studien kom fram till att det uppstår stora skillnader i framförallt intäktsströmmarna, vilka kompetenser som krävs samt hur erbjudandet till kunderna ser ut. Vidare beskrivs det hur Softronic genom att i en övergångsfas nyttja parallella affärsmodeller lättare kan hantera skiftet

Abstract [en]

For decades, organizations have used enterprise resource planning systems to plan and monitor all parts of their operations. The way in which these systems have operated has traditionally been on locals servers of the organization that uses the system. This way of operating has resulted in major investments in hardware and high maintenance costs. With the technical advancements made during the 2000s, the concept of cloud services has been made possible. Software can now be delivered as a service. This change is also applicable to enterprise resource planning systems. Sales and implementation of enterprise resource planning systems are usually carried out by consulting companies in partnership with the company that develops the systems. The purpose of the study was to investigate how one of the selling consulting companies' business model is affected when a larger proportion of the enterprise resource planning systems are sold as cloud services. In order to get an understanding of this, the consulting company Softronic and their business model were studied by interviewing representatives from their enterprise resource planning systems unit. The study found that there are major differences, in particular, the revenue streams, the capabilities required and how the offer to the customers differs. Furthermore, it is described how Softronic more easily can handle the shift in a transition phase by using parallel business models.

Place, publisher, year, edition, pages
Malmö universitet/Teknik och samhälle , 2020. , p. 39
Keywords [sv]
Affärssystem, erp, Affärsmodell, Molntjänster, partnerskap, SaaS, Konsultbolag
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:mau:diva-20075Local ID: 32278OAI: oai:DiVA.org:mau-20075DiVA, id: diva2:1479943
Educational program
TS IT och ekonomi
Supervisors
Examiners
Available from: 2020-10-27 Created: 2020-10-27Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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