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Oral health-related quality of life and patient payment systems: A study of Contract and Fee-for-service care in a county in Sweden
Malmö högskola, Faculty of Odontology (OD).
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [sv]

Sedan 1999 har Folktandvården i Värmland två alternativa tandvårdssystem: Styckepris- och Kontraktstandvård. I Kontraktstandvård tecknar patienten ett kontrakt med Folktandvården, betalar en fast summa för en specifik tidsperiod, och erhåller sedan vård utan extra kostnader.Det övergripande syftet var att undersöka om de förmodade olika behandlingsfilosofierna i Kontrakts- och Styckepristandvård leder till olika utfall, med bättre oralhälso-relaterad livskvalitet hos patienter i Kontraktstandvård, än hos patienter i Styckepristandvård.Studie I var en litteraturgenomgång av tidigare forskning, med material insamlat genom databassökningar. Studie II, III och IV bestod av material insamlat genom en postenkät under 2003. Enkäten sändes till 1 200 slumpvis utvalda patienter i varje system i Folktandvården Värmland, totalt 2 400 patienter. Studie I. Det fanns indikationer på mer preventiv vård, och i det långa loppet också på minskat behov av restorativa åtgärder i kapitering, jämfört med i fee-for-service. Det fanns för lite material för att kunna dra några slutsatser om produktivitet, tandläkarens tillfredsställelse med sitt arbete och patientens tillfredsställelse med erhållen vård. Studie II. Patienterna i Kontraktstandvård var yngre, hade högre utbildning, var i större utsträckning gifta eller sammanboende, födda i Sverige, och hade bättre allmänhälsa och oralhälso-relaterad livskvalitet än Styckepristandvårdspatienterna. De senare upplevde å andra sidan en högre samhörighet med sitt bostadsområde. Studie III. När andra faktorer kontrollerades i hierarkisk multipel regression fanns ett samband mellan oralhälso-relaterad livskvalitet och tandvårdssystem: Kontraktstandvårdspatienterna hade en signifikant bättre oralhälso-relaterad livskvalitet än Styckepristandvårdspatienterna. Studie IV. I pathanalys med strukturell ekvationsmodellering fanns indikationer på olika underliggande mekanismer i de två systemen. I Styckepristandvård samvarierade patientens uppfattning om vårdgivarens förhållningssätt med den oralhälso-relaterade livskvaliteten: ju mer patientcentrerat förhållningssätt, desto bättre oralhälso-relaterad livskvalitet. Detta samband fanns inte i Kontraktstandvård. Där samvarierade istället hur mycket patienten var beredd att betala för sin tandvård med hur högt hon skattade vårdgivarens förhållningssätt som patient-centrerat: ju mer patienten var beredd att betala, ju högre skattade hon vårdgivaren som patient-centrerad. Detta samband fanns inte i Styckepristandvård. Vad patienten hade betalat för sin tandvård föregående år samvarierade med oralhälso-relaterad livskvalitet i båda tandvårdssystemen: ju mer patienten hade betalat, desto sämre oralhälso-relaterad livskvalitet. Sambandet var dock dubbelt så starkt i Styckepristandvård jämfört med Kontraktstandvård. Sammanfattningsvis fanns det skillnader mellan tandvårdssystemen som hade samband med den oralhälso-relaterade livskvaliteten. Selektionsbias, dvs att olika individer söker sig till olika system, kan inte helt uteslutas, men avsaknaden av multivariata samband mellan exempelvis utbildning, ålder och oralhälso-relaterad livskvalitet indikerar att skillnaderna mellan systemen troligen beror systemfaktorer. Denna konklusion styrktes av att de skillnader som fanns mellan systemen inte var relaterade till bakgrundsvariabler.

Abstract [en]

Since 1999, the Public Dental Health Service in Värmland has two alternative patient payment systems: Fee-for-service and Contract care. In Fee-for-service, the patient pays per provided service, after treatment. In Contract care, the patient enters a contractual agreement with the Public Dental Health Service, pays a fixed fee for a fixed period of time, and then receives all dental care needed and covered by the contract, without additional costs.The overarching aim was to investigate if the assumed different treatment philosophies in Contract and Fee-for-service care would lead to different outcomes, with patients in Contract care having better oral health-related quality of life than patients in Fee-for-service care. Study I was a literature review of previous research, with material gathered through searches in different databases. Studies II, III and IV were conducted on material gathered through a postal questionnaire in 2003, sent to 1,200 randomly selected patients in each patient payment system in the Public Dental Health Service in Värmland, in all 2,400 patients. Study I. There were indications of more preventive services, and in the long run, of decreased need for restorative care in capitation, compared to in fee-for-service. Regarding productivity, dentists’ satisfaction with their work and patients’ satisfaction with provided care, there was too little information to draw conclusions.Study II. The patients in Contract care were younger, better educated, to a larger extent married or living with somebody, born in Sweden, and had better general health and oral health-related quality of life, than the Fee-for-service care patients. On the other hand, the latter felt a higher degree of social affinity with their housing area. Study III. Controlling for possible confounding factors in hierarchical multiple regression analysis, oral health-related quality of life was associated with patient payment systems: patients in Contract care had significantly better oral health-related quality of life than had the patients in Fee-for-service care. Study IV. In path analyses, using structural equating modeling, there were indications of different underlying mechanisms in the patient payment systems. In Fee-for-service care, the patient’s perception of the caregiver’s patient-centred stance was associated with oral health-related quality of life: the more patient-centred stance, the better the oral health-related quality of life. This relationship was not present in Contract care. There patient-centredness was associated with how much the patient was prepared to pay: the more she was prepared to pay, the higher she ranked her caregiver as being patient-centred. This was not found in Fee-for-service care. What the patient had paid for dental care the previous year was associated with a decrease in oral health-related quality of life in both systems. However, the association was twice as strong in Fee-for-service care, compared to Contract care. In conclusion, there were differences between the patient payment systems, influencing oral health-related quality of life. Even though selection bias cannot be excluded, the fact that the bivariate differences regarding e.g. education and age did not remain in the multivariate analyses indicated that the differences found in oral health-related quality of life probably are due to the payment systems themselves. This conclusion was strengthened by the fact that the differences found in underlying mechanisms in the systems were not related to background variables, but to variables associated with the dental care situation.

Place, publisher, year, edition, pages
Malmö University , 2009. , p. 76
Series
Malmö University Odontological Dissertations, ISSN 1650-6065
National Category
Dentistry
Identifiers
URN: urn:nbn:se:mau:diva-7717Local ID: 9017ISBN: 91-7104-308-X (print)OAI: oai:DiVA.org:mau-7717DiVA, id: diva2:1404657
Available from: 2020-02-28 Created: 2020-02-28 Last updated: 2022-10-18Bibliographically approved
List of papers
1. Financial systems' impact on dental care: a review of fee-for-service and capitation systems
Open this publication in new window or tab >>Financial systems' impact on dental care: a review of fee-for-service and capitation systems
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2007 (English)In: Community Dental Health, ISSN 0265-539X, Vol. 24, no 1, p. 12-20Article in journal (Refereed) Published
Abstract [en]

Objective This review covers the impact of financial systems on dental care. Background Remuneration in fee-for-service (FFS) is done per service provided and in capitation (CAP) per patient enrolled. It may be expected that dentists’ incentive in CAP is to keep the number of services provided at a minimum, while in FFS it is to keep the number of services at a maximum. This should lead to a different impact on care, with the dentists in CAP focusing more on prevention and dentists in FFS more on restorative treatment. Six questions were put: Does CAP increase or decrease caries incidence? Does CAP increase or decrease restorative treatments? Does CAP increase preventive care? Does CAP increase or decrease productivity? Does CAP increase or decrease the dentist’s satisfaction with his/her work? Does CAP increase or decrease the patients’ satisfaction with the oral care provided? Methods Literature was obtained through searches in databases. A format was developed to define the literature of interest. Results CAP decreases restorative treatment and there is a tendency of decreased caries incidence. “Supervised neglect” cannot be established. CAP increases preventive care. A conclusion regarding productivity was not possible. The results on dentist’s satisfaction with work were inconclusive, as were the results regarding patient satisfaction. Conclusions CAP has a different impact on provided care than FFS. More research is needed in this area and focus on efficiency is of importance. This review was funded by the Swedish Research Council.

National Category
Dentistry
Identifiers
urn:nbn:se:mau:diva-6832 (URN)5169 (Local ID)5169 (Archive number)5169 (OAI)
Available from: 2020-02-28 Created: 2020-02-28 Last updated: 2022-06-27Bibliographically approved
2. Patients' health in contract and fee-for-service care: I. A descriptive comparison
Open this publication in new window or tab >>Patients' health in contract and fee-for-service care: I. A descriptive comparison
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2007 (English)In: Swedish Dental Journal, ISSN 0347-9994, Vol. 31, no 1, p. 27-34Article in journal (Refereed) Published
Abstract [en]

Fee-for-service care, paying afterwards for services provided, is the traditional adult patient financial system in dentistry in Sweden. The public dental health service (PDHS) in the county of Värmland has since 1999 also an alternative system, contract care. There, a fixed sum of money is paid annually for dental care, which then is received without additional costs. This study compares the demographics, general health and oral health-related quality of life (OHRQoL) in the patient financial systems fee-for-service and contract care in the PDHS in Värmland. A questionnaire was answered by 1,324 patients, response rate 57%. A non-response analysis was undertaken. The non-response analysis showed that the likelihood for answering the questionnaire was higher for women, for respondents in contract care and for increasing age. Further analyses revealed that the non-respondents were healthier than the respondents and that experience of pain in the mouth was the only variable increasing the likelihood of response. General health was studied with the SF-36 and OHRQoL with the OHIP-14. The demographics studied were gender, age, birth country, marital status, education and social network. The results showed that there were differences in patients' health between the patient financial systems. Respondents in contract care had better OHRQoL than those in fee-for-service care. They also had better general health in four of the dimensions of SF-36, were younger, better educated, born in Sweden and were married/living with somebody to a larger extent than fee-for-service care respondents. Fee-for-service care respondents experienced higher social affinity with their housing area. In conclusion, patients in contract care had better general health and OHRQoL than patients in fee-for-service care. There were social differences in choice of financial system and biased non-response.

National Category
Dentistry
Identifiers
urn:nbn:se:mau:diva-6745 (URN)5167 (Local ID)5167 (Archive number)5167 (OAI)
Available from: 2020-02-28 Created: 2020-02-28 Last updated: 2022-06-27Bibliographically approved
3. Multivariate analyses of patient financial systems and oral health-related quality of life
Open this publication in new window or tab >>Multivariate analyses of patient financial systems and oral health-related quality of life
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2010 (English)In: Community Dentistry and Oral Epidemiology, ISSN 0301-5661, E-ISSN 1600-0528, Vol. 38, no 5, p. 436-444Article in journal (Refereed) Published
Abstract [en]

Objectives: Since 1999, the public dental health service (PDHS) in the county of Värmland, Sweden, has two co-existing patient financial systems, i.e. ways for the patient to pay for dental care services. Alongside the traditional system of fee-for-service payment, i.e. paying afterwards for provided services, a new system of contract care is offered. In this system, dental care is covered by a contractual agreement, for which the patient pays an annual fee and receives care covered by the contract without additional costs. The aim of this article was to study whether patient financial system was associated with oral health-related quality of life (OHRQoL). Methods: A questionnaire was answered by 1324 randomly selected patients, 52% from contract care and 48% from fee-for-service. The questionnaire contained questions about how much one was prepared to pay for dental care, how much one paid for dental care the previous year, OHIP-14 (measured OHRQoL), dental anxiety, humanism of caregiver, SF-36 (measured general health), multidimensional health locus of control, sense of coherence (SOC), self-esteem and demographics. Data on patient financial system, gender and age were obtained from the sampling frame. The material was analysed with a hierarchical block method of multiple regression analysis. Results: When controlling for all other variables, patient financial system was one of the strongest associations with OHRQoL: patients in fee-for-service had worse OHRQoL than those in contract care. OHRQoL was also associated with general health, SOC and to some extent also with psychological and economic factors. Of the social variables, only being foreign born was significant: it was associated with worse OHRQoL. Conclusions: Patient financial system was associated with OHRQoL when controlling for confounding factors: patients in contract care had better OHRQoL than those in fee-for-service care.

Keywords
contract care, fee-for-service care, OHRQoL, patient financial system
National Category
Dentistry
Identifiers
urn:nbn:se:mau:diva-6754 (URN)10.1111/j.1600-0528.2010.00546.x (DOI)10536 (Local ID)10536 (Archive number)10536 (OAI)
Available from: 2020-02-28 Created: 2020-02-28 Last updated: 2022-06-27Bibliographically approved
4. Path analyses of patient payment systems and oral health-related quality of life
Open this publication in new window or tab >>Path analyses of patient payment systems and oral health-related quality of life
2009 (English)Manuscript (preprint) (Other academic)
National Category
Dentistry
Identifiers
urn:nbn:se:mau:diva-37456 (URN)
Available from: 2020-12-10 Created: 2020-12-10 Last updated: 2021-04-27Bibliographically approved

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