Malmö University Publications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
System Representations Formats and their Influence On User Experience Evaluations
Design & Human Factors, Industrial and Materials Sciences, Chalmers University of Technology, SE-412 96 Gothenburg, Sweden; Volvo Car Cooperation, SE-405 31 Gothenburg, Sweden.
Design & Human Factors, Industrial and Materials Sciences, Chalmers University of Technology, SE-412 96 Gothenburg, Sweden.
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).ORCID iD: 0000-0002-5130-9230
2018 (English)In: IADIS International Journal on Computer Science and Information Systems, E-ISSN 1646-3692, Vol. 13, no 1, p. 96-109Article in journal (Refereed) Published
Abstract [en]

Knowledge is lacking on the choice and use of representations in a design process when seeking to investigate user experiences. Two types of representations (a storyboard and an interactive prototype) of the same system were used in a user experience evaluation involving 24 participants to investigate how different representation formats influence participants' responses to interactive systems. Data from a questionnaire and individual interviews were compared. Very few differences in questionnaire responses were found. However, the interactive prototype gave rise to more design proposals as well as more personal reflections on experiences although with a focus on interface design details. The storyboard elicited more responses on the core ideas of the concept, but less grounded in reflections on personal use. The differences are attributed to how each representation managed to convey interactivity and context, resulting in differences in experienced agency. It is therefore suggested that there is a need for further research, but with less focus on the type of system representation and more focus on how the content and affordances of system representations can be designed to elicit rich and personal reflections on user experience in early design phases.

Place, publisher, year, edition, pages
IADIS Press, 2018. Vol. 13, no 1, p. 96-109
Keywords [en]
Prototyping, User Experience, Storyboard, Infotainment, Representations, User Study
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:mau:diva-1394DOI: 10.33965/ijcsis_2018130107ISI: 000448610600008Local ID: 27269OAI: oai:DiVA.org:mau-1394DiVA, id: diva2:1398122
Available from: 2020-02-27 Created: 2020-02-27 Last updated: 2025-01-08Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Authority records

Gkouskos, Dimitrios

Search in DiVA

By author/editor
Gkouskos, Dimitrios
By organisation
School of Arts and Communication (K3)
In the same journal
IADIS International Journal on Computer Science and Information Systems
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 63 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf