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Barriers to Digital Transformation in SMEs: A Quantitative Study
BOW, Osnabrück University, Osnabrück, Germany.ORCID iD: 0000-0003-4426-1790
Malmö University, Faculty of Technology and Society (TS), Department of Computer Science and Media Technology (DVMT).ORCID iD: 0000-0002-3488-708X
2023 (English)In: Digital Economy. Emerging Technologies and Business Innovation: 8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023, Proceedings / [ed] Rim Jallouli; Mohamed Anis Bach Tobji; Meriam Belkhir; Ana Maria Soares; Beatriz Casais, Springer , 2023, p. 3-17Conference paper, Published paper (Refereed)
Abstract [en]

Digital transformation (DT) is a trending topic in nearly all industries. Enterprises digitalize processes, offer digital services and products, and enhance the customer experience. However, complex barriers hinder the ability of entrepreneurial-oriented small and medium-sized enterprises (SMEs) to advance in digital transformation. Using a questionnaire, we collected and analyzed data on the barriers to digital transformation in SMEs. The data revealed a heterogonous picture of SMEs regarding digital transformation and barriers. Based on 195 completed questionnaires, we demonstrated a significant negative influence of organizational and technical barriers and missing skills on digital transformation success. The identified predictors can explain 58% of the variance in the transformation process based on 195 respondents. We could not demonstrate a significant relationship to digital transformation success for the three additional barrier dimensions individual, lack of standards, and lack of laws. Nevertheless, respondents perceive the existence of a lack of standards and laws as well as individual barriers. Our results indicate that addressing organizational barriers is an excellent way to start a DT journey.

Place, publisher, year, edition, pages
Springer , 2023. p. 3-17
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 485
Keywords [en]
Digital Transformation, Barriers, Quantitative Research, SME
National Category
Information Systems
Identifiers
URN: urn:nbn:se:mau:diva-72486DOI: 10.1007/978-3-031-42788-6_1Scopus ID: 2-s2.0-85174435981ISBN: 978-3-031-42787-9 (print)ISBN: 978-3-031-42788-6 (electronic)OAI: oai:DiVA.org:mau-72486DiVA, id: diva2:1917100
Conference
8th International Conference, ICDEc 2023, Braga, Portugal, May 2–4, 2023
Available from: 2023-12-12 Created: 2024-11-29 Last updated: 2024-11-29Bibliographically approved

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Packmohr, Sven

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