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Exploring How Individual and Contextual Factors Affect the Outcomes of a Workplace Civility Intervention
Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US). Malmö University, Centre for Work Life and Evaluation Studies (CTA).ORCID iD: 0000-0002-2077-0243
Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US). Malmö University, Centre for Work Life and Evaluation Studies (CTA).ORCID iD: 0000-0002-5935-4968
Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US). Malmö University, Centre for Work Life and Evaluation Studies (CTA). Institutionen för sociologi, Lunds Universitet.ORCID iD: 0000-0002-2207-0996
2024 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Workplace civility training has been highlighted as one important measure to prevent theoccurrence of workplace bullying and harassment (Walsh & Magley, 2018). Indeed,intervention studies with the aim to increase civility have shown beneficial effects in the formof increased civility, reduced incivility from supervisors, as well as enhanced work-relatedattitudes over time (Leiter et al., 2011; 2012). Given that low intensity mistreatment mayescalate into workplace bullying (Holm et al., 2022; Zapf & Gross, 2001), civility interventionscould play an important role in reducing the risk of workplace bullying. However, as Walshand Magley (2018) point out, little is known about which factors that influence theeffectiveness of civility training. Thus, more knowledge is needed about both attitudinal andcontextual factors that may influence the effectiveness of workplace civility interventions.Consequently, the present study aims to explore both individual and contextual factors thatmay influence the outcome of a civility intervention

Place, publisher, year, edition, pages
2024.
National Category
Work Sciences
Research subject
Arbete och organisation; Organisational studies
Identifiers
URN: urn:nbn:se:mau:diva-70095OAI: oai:DiVA.org:mau-70095DiVA, id: diva2:1887094
Conference
14th International International Association on Workplace Bullying and Harassment Conference, 25-28 June 2024, Huddersfield, England, United Kingdom.
Funder
AFA Insurance, 210121Available from: 2024-08-06 Created: 2024-08-06 Last updated: 2024-09-18Bibliographically approved

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fulltext(971 kB)279 downloads
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File name FULLTEXT01.pdfFile size 971 kBChecksum SHA-512
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Type fulltextMimetype application/pdf

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https://www.hud.ac.uk/about/schools/huddersfield-business-school/international/iawbh-2024-conference/

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Holm, KristofferForssell, RebeckaJönsson, Sandra

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CiteExportLink to record
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Citation style
  • apa
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  • en-US
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Output format
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  • asciidoc
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