Previous  research  shows  that  well-grounded  knowledge  of  the intended  travellers  is  essential  for  achieving  successful  DRT services.  However,  there  is  a  lack  of  understanding  of  the potential  travels  in  different  age  groups,  and  the  acceptance  of design  alternatives  that  may  affect  these.  Based  on  surveys conducted  in  Sweden,  this  paper  investigates  these  factors  in  a hypothetical DRT service, in the age groups 6–17, 18–69 and over 70  years.  A  total  of  1241  people  answered  the  questionnaires. The  results  show  that  the  age  groups  have  similar  acceptance regarding  delays  and  departure time  intervals.  Older adults  have lower  acceptance  of  digital  solutions,  and  children  and  older adults  have  stronger  requirements  for  value-added  services. About  85–90%  of  the  respondents  claim  they  would  use  the service,  at  least  occasionally.  The  results  also  show  how  a  DRT system should be configured to allow room for system efficiency gains, while still being accepted by most travellers.