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Design for Richer Reachability: Mobile inspection in building maintenance
Blekinge Institute of Technology.
Blekinge Institute of Technology.
2005 (Engelska)Ingår i: The Inside Text: Social, Cultural and Design Perspectives on SMS / [ed] Harper, R. ; Palen, L. ; Taylor, A, Springer London, 2005, s. 237-252Kapitel i bok, del av antologi (Refereegranskat)
Ort, förlag, år, upplaga, sidor
Springer London, 2005. s. 237-252
Serie
Computer supported cooperative work, ISSN 1431-1496 ; 4
Nationell ämneskategori
Datavetenskap (datalogi)
Identifikatorer
URN: urn:nbn:se:mau:diva-59270DOI: 10.1007/1-4020-3060-6_13ISBN: 978-1-4020-3059-8 (tryckt)OAI: oai:DiVA.org:mau-59270DiVA, id: diva2:1751593
Tillgänglig från: 2023-04-18 Skapad: 2023-04-18 Senast uppdaterad: 2023-11-17Bibliografiskt granskad
Ingår i avhandling
1. Getting engaged in cooperation: Design, distance, and distributed work
Öppna denna publikation i ny flik eller fönster >>Getting engaged in cooperation: Design, distance, and distributed work
2023 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

Cooperative work differs depending on contexts and tasks, whether co-located, synchronous, or distributed in time and space. New technology allows new opportunities to support cooperation. A central aspect of cooperation is the relation to individual work; when co-located, people enter and exit cooperation seamlessly. This dissertation explores how technology, situation, and context interplay in various forms of cooperation. It addresses two research questions: (1) How do people get engaged in cooperative work? and (2) How can engagement in distributed cooperative work be supported?

The work focuses on ethnographic empirical studies that analyse the interaction between humans and technology across various domains. Workplace studies have been conducted in different fields. Emergency service work, truck driver's work, building maintenance workers, and visitor's technology use at a music festival. The workplace studies in the dissertation imply that field studies are conducted to document and analyse how people use technology and how this use takes place. Common to all studies is the work about activities distributed in time and space.

These research findings inform the development of new perspectives, concepts, and design challenges for distributed collaboration. The dissertation discusses two primary ways to engage in cooperative work are identified: requesting and choosing to engage through shared materials and artefacts support awareness and enable cooperative work. The results identify four factors to facilitate engagement in remote cooperative environments: supporting requests and choices to engage, providing opportunities to use artefacts, promoting shareability, and incorporating awareness technology.

The dissertation contributes new insights into the interplay between technology, situation, and context in cooperation. Providing design insights for distributed collaboration, and the exploration of design concepts and analysis models. The contributions emphasize the dynamic nature of collaboration and the importance of understanding the relationship between individual and cooperative work to support distributed and remote collaboration effectively.

Ort, förlag, år, upplaga, sidor
Malmö: Malmö University Press, 2023. s. 124
Serie
Studies in Computer Science ; 23
Nyckelord
cooperative work, distributed collaboration, computer-supported cooperative work, engagement in cooperative work, shared materials and artefacts
Nationell ämneskategori
Datavetenskap (datalogi)
Identifikatorer
urn:nbn:se:mau:diva-59279 (URN)10.24834/isbn.9789178773367 (DOI)978-91-7877-337-4 (ISBN)978-91-7877-336-7 (ISBN)
Disputation
2023-05-02, Orkanen, D138, Nordenskiöldsgatan 10, Malmö, 13:15 (Engelska)
Opponent
Handledare
Tillgänglig från: 2023-04-19 Skapad: 2023-04-19 Senast uppdaterad: 2023-04-21Bibliografiskt granskad

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Pettersson, Mårten

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Totalt: 31 träffar
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