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Making AI Understandable by Making it Tangible: Exploring the Design Space with Ten Concept Cards
Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3). Malmö University, Internet of Things and People (IOTAP).ORCID iD: 0000-0003-1852-3937
Pennsylvania State University.ORCID iD: 0000-0002-6864-6065
2022 (English)In: OzCHI '22: Proceedings of the 34th Australian Conference on Human-Computer Interaction / [ed] Sweetser, Penny ; Lawrence Taylor, Jennyfer, New York: Association for Computing Machinery (ACM), 2022, p. 74-80Conference paper, Published paper (Refereed)
Abstract [en]

The embodiment of Artificial Intelligence (AI) in everyday use products is raising challenges and opportunities for HCI and design research, such as human understandings of AI’s functions and states, passing back and forth of control, AI ethics, and user experi-ence, among others. There has been progress in those areas, such as works on explainable AI (XAI); fairness, accountability, and transparency (FAccT); human-centered AI; and the development of guidelines for Human-AI interaction design. Similarly, the in-terest in studying interaction modalities and their contributions to understandable and transparent AI has been also growing. How-ever, the tangible and embodied modality of interaction and more broadly studies of the forms of such everyday use products are relatively underexplored. This paper builds upon a larger project on designing graspable AI and it introduces a series of concept cards that aim to aid design researchers’ creative exploration of tangible and understandable AI. We conducted a user study in two parts of online sessions and semi-structured interviews and found out that to envision physicality and tangible interaction with AI felt challenging and “too abstract”. Even so, the act of creative exploration of that space not only supported our participants to gain new design perspectives of AI, but also supported them to go beyond anthropomorphic forms of AI.

Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2022. p. 74-80
Keywords [en]
Human-AI Interaction, Creativity Support Tools, Explainable AI, Product Design.
National Category
Design Human Computer Interaction
Research subject
Interaktionsdesign
Identifiers
URN: urn:nbn:se:mau:diva-56340DOI: 10.1145/3572921.3572942Scopus ID: 2-s2.0-85153363252ISBN: 979-8-4007-0024-8 (print)OAI: oai:DiVA.org:mau-56340DiVA, id: diva2:1715286
Conference
The 34th Australian Conference on Human-Computer Interaction (OzCHI'22) Canberra, Australia 29 November -2 December. 2022
Available from: 2022-12-01 Created: 2022-12-01 Last updated: 2024-02-05Bibliographically approved

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Ghajargar, Maliheh

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