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Datafying Museum Visitors:A Research Agenda
Malmö University, Data Society. Malmö University, Faculty of Culture and Society (KS), School of Arts and Communication (K3).ORCID iD: 0000-0003-2122-951x
2022 (English)In: Information & Communication, ISSN 0894-8631, Vol. 57, no 1, p. 63-81Article in journal (Refereed) Published
Abstract [en]

Museums are participating in the capturing of global data for the perceived benefit of improved relationships with the public. This article proposes a framework for critically analyzing the ratification of museum visitors and visitor engagement, combining a critical lens from data studies with a social view of datafication as practice—a set of practices within a sociotechnical assemblage that is continuously reproduced by the choices made within and outside the museum. Museums are situated at the intersection of PierreBourdieu’s economic, cultural, and political fields; thus, I highlight some of the external social and technological pressures driving datafication in museums. Relying on public accounts and previous case studies, I argue that datafication of visitor engagement is made to work through data loops: circular processes between institutional practices of museums and social practices of audiences where data are collected, processed, and decided upon.

Place, publisher, year, edition, pages
University of Texas Press, 2022. Vol. 57, no 1, p. 63-81
Keywords [en]
museum visitors, datafication, Bourdieu fields, social media engagement, data loop
National Category
Cultural Studies Human Aspects of ICT
Identifiers
URN: urn:nbn:se:mau:diva-49982DOI: 10.7560/IC57105ISI: 000773378900005Scopus ID: 2-s2.0-85126932536OAI: oai:DiVA.org:mau-49982DiVA, id: diva2:1635598
Available from: 2022-02-07 Created: 2022-02-07 Last updated: 2024-09-18Bibliographically approved

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Pruulmann-Vengerfeldt, Pille

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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Output format
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