Malmö University Publications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Translation, adaptation and testing of an emergency care satisfaction scale in Swedish pediatric emergency departments
Malmö University, Faculty of Health and Society (HS), Department of Care Science (VV).ORCID iD: 0000-0002-8684-2537
Department of Pediatrics, Skåne University Hospital, Lund, Sweden.
Department of Health Sciences, Faculty of Medicine, Lund University, Lund, Sweden.
Malmö University, Faculty of Health and Society (HS), Department of Care Science (VV).ORCID iD: 0000-0001-5493-8334
2021 (English)In: BMC Pediatrics, ISSN 1471-2431, E-ISSN 1471-2431, Vol. 21, no 1, article id 486Article in journal (Refereed) Published
Abstract [en]

BACKGROUND: Pediatric healthcare today shows a rising demand for research focusing on children's perspectives on and consumer satisfaction with the nursing care they receive. Therefore, the purpose of this study was to translate and adapt the Consumer Emergency Care Satisfaction Scale (CECSS), a paper-based, self-administered 19-item questionnaire originally developed in the United States and targeted towards adults, and then test the new version in Swedish pediatric emergency departments.

METHODS: The study was designed with a two-phase approach. Firstly, a forward-backward translation of the CECSS, involving expert consensus, was performed, and then the questionnaire was adapted for children aged 10-18 and assessed for face and content validity. Secondly, the translated and adapted questionnaire was tested with a clinical sample for construct validity, internal consistency, and reliability. This last aspect was assessed using a structured telephone interview 7-10 days after the participant visited a pediatric emergency department. All children participating in this study gave their assent (< 15 years) or consent (≥ 15 years), and their guardian's written informed consent was also obtained.

RESULTS: The paper-based, self-administered 19-item Swedish version of the CECSS was tested on a clinical sample consisting of 203 nonurgent children (boys: n = 109, 53.7 % and girls: n = 94, 46.3 %) between 10 and 18 years (mean age 13.8, SD 2.29). The factor analysis revealed three factors that explain 63.1 % of the total variation in the 15 items. The Cronbach's alphas for the three dimensions (caring, teaching, and clinical competence) varied between 0.79 and 0.88. The intraclass correlation coefficient (ICC) for the entire Swedish version of the CECSS was 0.58, and the ICCs for the three dimensions varied between 0.56 and 0.71.

CONCLUSIONS: The results show that the developed Swedish Pediatric Consumer Emergency Care Satisfaction Scale (p-CECSS-S) is a valid, stable and easy-to-use-questionnaire that can be used to assess children's satisfaction with nursing care.

Place, publisher, year, edition, pages
BioMed Central, 2021. Vol. 21, no 1, article id 486
Keywords [en]
CECSS, Children, Emergency departments, Reliability, Satisfaction, Translation, Validity
National Category
Nursing
Identifiers
URN: urn:nbn:se:mau:diva-46856DOI: 10.1186/s12887-021-02961-0ISI: 000714017300001PubMedID: 34727922Scopus ID: 2-s2.0-85118700834OAI: oai:DiVA.org:mau-46856DiVA, id: diva2:1611567
Available from: 2021-11-15 Created: 2021-11-15 Last updated: 2024-02-05Bibliographically approved

Open Access in DiVA

fulltext(1056 kB)88 downloads
File information
File name FULLTEXT01.pdfFile size 1056 kBChecksum SHA-512
b7b432b6f74d17046ccdf3f073c00fc11fcadd90ec2de53a9a4424294e7f3d89c079b7b706da4d95c952ffea4e51d949317061260d101336a0fc9a7686cfc6ff
Type fulltextMimetype application/pdf

Other links

Publisher's full textPubMedScopus

Authority records

Wennick, AnneAxelsson, Malin

Search in DiVA

By author/editor
Wennick, AnneAxelsson, Malin
By organisation
Department of Care Science (VV)
In the same journal
BMC Pediatrics
Nursing

Search outside of DiVA

GoogleGoogle Scholar
Total: 88 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
pubmed
urn-nbn

Altmetric score

doi
pubmed
urn-nbn
Total: 50 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf