Malmö University Publications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
On the Way to Anticipated Car UX
Show others and affiliations
2018 (English)In: Proceedings of the 10th Nordic Conference on Human-Computer Interaction, ACM Digital Library, 2018, p. 494-504Conference paper, Published paper (Refereed)
Abstract [en]

Traditional User Experience (UX) research provides insights into situated uses of products, or reflections after their use, but tells us little about how products are experienced before use. In this article we demonstrate how people’s engagement in web-based discussion forums creates ways through which they can experience products before they have actually used them, and reflect on the implications of this for UX research. To understand how product anticipation emerges in a digital-material setting we undertook an ethnographic analysis of members’ contributions to http://www.teslaclubsweden.se, a web based discussion forum that connects Tesla car enthusiasts. Anticipation developed as a shared endeavour that evolved through five ways which forum members engaged and participated in their community of practice. Through their online interactions their UX evolved before using the actual car. Our findings provide deeper understandings of anticipatory UX, and insights for UX design in HCI.

Place, publisher, year, edition, pages
ACM Digital Library, 2018. p. 494-504
Series
ACM International Conference Proceeding Series
Keywords [en]
user experience, online forum, communities of practice, anticipation, automotive, expectations
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mau:diva-12664DOI: 10.1145/3240167.3240219ISI: 000455775700044Scopus ID: 2-s2.0-85056583866Local ID: 26491OAI: oai:DiVA.org:mau-12664DiVA, id: diva2:1409711
Conference
NordiCHI, Oslo, Norway (October 1-3, 2018)
Available from: 2020-02-29 Created: 2020-02-29 Last updated: 2024-02-05Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopushttp://www.nordichi2018.org

Authority records

Berg, Martin

Search in DiVA

By author/editor
Berg, Martin
By organisation
Department of Computer Science and Media Technology (DVMT)
Social Sciences

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 40 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf