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Tenant voice - as strong as it gets: Exit, voice and loyalty in housing renovation
Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US).
Malmö University, Faculty of Culture and Society (KS), Department of Urban Studies (US).ORCID iD: 0000-0003-0979-8859
2019 (English)In: Book of proceeding 8th Malmö Real Estate Research Conference, Malmö University , 2019, p. 142-153Conference paper, Published paper (Refereed)
Abstract [en]

This article applies Hirschmans’ concepts exit, voice and loyalty to a Swedish case of housing renovation in an estate with comparatively strong tenants. Renovations can be considered as shocks or critical junctures to an existing tenant-landlord relation, and therefore expose power relations on the housing market. Renovation processes are complex both technically and socially, and our study indicates that the exit, voice and loyalty framework is a useful tool for analysing such processes. In the case studied, tenants were not able to affect the renovation process per se, but tenant voice did affect the outcome in other respects. We argue that this strong tenant group represents an extreme ‘most likely’ case, making it possible to test the limits of tenant influence.

Place, publisher, year, edition, pages
Malmö University , 2019. p. 142-153
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mau:diva-10962Local ID: 30071ISBN: 978-91-7877-036-6 (print)OAI: oai:DiVA.org:mau-10962DiVA, id: diva2:1408005
Conference
8ht Real Estate Research Conference, Malmö, Sweden (9-10 may 2019)
Available from: 2020-02-29 Created: 2020-02-29 Last updated: 2023-03-16Bibliographically approved

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fulltext(842 kB)259 downloads
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https://doi.org/10.24834/isbn.9789178770366

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Bengtsson, BoBohman, Helena

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf