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CARD-NOT-PRESENT FRAUD IN FINLAND: WHO PAYS? AN ORGANIZATIONAL ECONOMICS APPROACH
Malmö högskola, Fakulteten för hälsa och samhälle (HS).
2017 (engelsk)Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
Abstract [en]

As popularity of online banking services has grown exceedingly among Finnish consumers, it has become necessary for banks to provide their customers with safety advice against the emerging threat of card-not-present fraud (CNP) in order to protect them from monetary losses. However, it is unclear how effective this advice is and how well it is filling its purpose. This study aims to fill this gap and examines the advice provided by Finnish banks in order to protect their customers from CNP-frauds by applying an economical approach to the criminological field. A multilayered approach including a literature review, a web page quality assessment and a qualitative interview was used for this purpose. Contributing to existing literature on the enabling and constraining influences within the financial industry, this study increases the understanding of why Finnish banks’ are homogenously tilting the balance towards their own private interests rather than public good.

sted, utgiver, år, opplag, sider
Malmö högskola/Hälsa och samhälle , 2017. , s. 44
Emneord [en]
banking industry, card-not-present fraud, prevention, institutional theory, regulation theory
HSV kategori
Identifikatorer
URN: urn:nbn:se:mau:diva-24620Lokal ID: 22914OAI: oai:DiVA.org:mau-24620DiVA, id: diva2:1486040
Utdanningsprogram
HS Criminology
Tilgjengelig fra: 2020-11-02 Laget: 2020-11-02 Sist oppdatert: 2022-06-27bibliografisk kontrollert

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